Top Tech Jobs & Startup Jobs in Austin, TX

Lead and develop the Customer Success team, own gross dollar retention and account health, partner with Sales on renewals and expansion, translate customer feedback to Product and Data Science, modernize CS tooling and incorporate AI into the retention and expansion motion.

Lead requirements gathering and process design for federal clients; translate mission needs into scalable ServiceNow solutions; create user stories, acceptance criteria, and functional specs; ensure federal compliance (Section 508, FISMA/NIST); design SOPs and process maps; mentor junior staff; coordinate UAT and work with architects and government stakeholders to produce federal-grade deliverables.

Design, configure, develop, and implement custom ServiceNow applications and enhancements. Provide architecture and best-practice guidance, script business logic, support deployments, analyze performance, and collaborate with stakeholders using Agile methods to support federal clients.

Lead requirements gathering and process design for federal clients, translate mission needs into ServiceNow user stories and functional specs, ensure compliance with federal standards, mentor junior staff, perform gap analysis, design SOPs, support UAT, and produce federal-grade deliverables.

Contract Growth Marketing Manager to audit and improve HubSpot email nurture programs, implement workflow and segmentation changes, build and deploy promotional and webinar email campaigns, monitor performance and optimize, and manage prospect engagement in Qualified. Part-time (20-30 hrs/wk), remote (U.S.-based) for July–November maternity coverage.

Lead development and execution of internal and executive communications for US Customer Engagement. Build integrated strategies, shape change narratives, create written and visual content, manage channels and calendars, support large meetings, and monitor engagement metrics to improve effectiveness.

Lead cross-therapeutic enterprise execution by designing, aligning, and driving scalable initiatives across portfolios. Own enterprise account and IDN coordination, resolve cross-TA escalations, manage risks, and align stakeholders to ensure forward-looking, consistent execution and structured issue resolution.

Lead and grow a Core UI team owning the design system, shared component libraries, frontend architecture, and engineering-UX partnership. Drive standards for accessibility, performance, testing, and documentation; set roadmap and delivery priorities; mentor engineers; and collaborate with product, design, and other engineering teams to improve UI consistency and velocity.

Design, develop, test, and deploy scalable cloud-native microservices in Azure using C#/.NET Core. Implement CI/CD, diagnose and fix defects, conduct code reviews, document APIs, mentor peers, and collaborate with architects and DevOps to deliver secure, maintainable platform services.

Lead product strategy and roadmap for Fastpath Assure governance and compliance features (SoD, access reviews, provisioning, audit). Own end-to-end product lifecycle, prioritize capabilities, partner with engineering, sales, marketing, and customer teams, engage customers for validation, analyze adoption and competitive positioning, enable go-to-market, and inform platform integration and roadmap through GRC, identity governance, and AI-driven trends.

Responsible for net-new enterprise sales into $1B+ accounts within an assigned territory. Build territory plans, prospect and manage complex multi-stakeholder sales cycles, collaborate with technical experts and channel partners, maintain pipeline and forecast, meet quotas, and travel ~30-40% for customer meetings and events.

Lead and build a greenfield, AI-enabled product platform (custom CRM, case management, client portal). Manage up to five Technical PMs, drive roadmap and migrations off Salesforce/Filevine, prototype and ship AI-integrated features, and align product with engineering and executive goals to scale firm growth.

Manage and grow relationships with channel partners (MSPs, resellers, distributors) to drive renewals, expansions, and partner-led new business. Own pipeline, forecasting, contract negotiations, and end-customer experience, coordinating with internal teams and maintaining CRM data accuracy.

Provide end-to-end technical support and ownership of customer cases, drive product adoption, onboard and train customers, create knowledge base content, escalate issues to internal teams, and act as the technical advocate for customers.

Own the end-to-end order lifecycle for APAC sales: forecasting, CRM/ERP management, product configuration, order-to-deployment coordination, production scheduling, and cross-functional readiness to ensure accurate execution, on-time delivery, and revenue realization.