Top Tech Jobs & Startup Jobs in Austin, TX

Owns day-to-day relationships with a portfolio of healthcare customers using Lightning Bolt Scheduling. Drives product adoption, workflow optimization, customer satisfaction, retention, renewal readiness, and account health. Uses Salesforce, Zendesk, Pendo, and Looker to monitor utilization and identify risks. Resolves escalated service issues, leads improvement initiatives, coordinates with internal teams, supports account planning and renewals, maintains customer documentation, and travels to client sites as needed.

Drive sales by developing and executing strategies to meet targets; build and maintain customer relationships; communicate product value; prepare account and sales activity reports; collaborate with team members and travel as needed to support international operations.

Organise and curate large amounts of raw material: extract key points from transcripts, collate and maintain clean spreadsheets, tag and categorise links and documents, and create findable information structures following or suggesting systems.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

Lead multiple engineering teams across the Onboarding and Timekeeping product line. Develop engineering managers and technical leaders, align Squads and Chapters, guide mobile application strategy, improve delivery speed and quality, collaborate with Product and QA, manage cross-team integrations, and drive AI adoption throughout the software development lifecycle. The role also provides technical direction on architecture, observability, incident response, coding standards, and post-mortems while supporting globally distributed teams.

Provide transactional, compliance, and governance legal support as a trusted advisor. Lead commercial contract reviews and negotiations, advise Sales on contract risks, maintain templates and approval workflows, monitor regulatory developments, train business teams, coordinate external counsel, and support adoption of AI-powered legal tools to improve contract review efficiency.

Lead product-focused technical sales and implementation for an AI-powered life sciences platform. Conduct discovery, enterprise pitches, demos, RFPs, solution design, integration scoping, prototyping, and technical specifications. Translate client goals into scalable deployments, distinguish bespoke work from core product capabilities, and collaborate across Commercial, Client Services, Product, and Engineering. Build reusable AI-assisted solutioning workflows and potentially establish and lead a Forward Deployed Engineering team.

Own product vision and strategy for Lineup and FatTail order management systems. Lead roadmap development, customer and prospect engagement, commercial product support, platform integration across Chartbeat brands, and product team growth. Partner with sales, customer success, engineering, design, marketing, and executives to drive differentiation, adoption, retention, and revenue. Represent product strategy to customers, prospects, executives, and the Board while developing AI-enabled product capabilities.

Own Shippo’s API platform roadmap, including label creation, MCP, SDKs, developer documentation, onboarding, and API standards. Define platform architecture and integration testing standards with engineering leadership, represent developer needs across teams, engage customers to identify integration friction, and mentor other product managers. The role requires deep API, developer experience, and SDK expertise, along with experience in MCP, agentic commerce, or LLM-driven integrations.

The Senior Accountant will support monthly close, journal entries, reconciliations, financial reporting, accounts payable, vendor payments, billing, accounts receivable, collections, budgeting, forecasting, and variance analysis. The role will maintain internal controls, support audits and compliance, collaborate across departments, and improve accounting workflows through automation and technology. It reports to the Controller within a remote, high-growth AI cybersecurity company.