Top Tech Jobs & Startup Jobs in Austin, TX

Design, build, and deploy production agentic AI systems for internal operations and client-facing services. Own AI architecture, agent orchestration, integrations, deployment pipelines, governance, monitoring, and continuous improvement. Develop productized AI offerings, evaluate emerging platforms and LLMs, define KPIs, and connect deployments to measurable business outcomes. Collaborate with executive and engineering teams while establishing the foundation for a scalable AI practice.

Manage AWS cloud infrastructure, CI/CD pipelines, Terraform-based infrastructure, containers, monitoring, and operational automation. Administer Microsoft 365, Entra ID, Intune, Windows, and macOS devices. Support onboarding, offboarding, remote technical issues, identity and access management, IT assets, documentation, security standards, and incident troubleshooting while collaborating with engineering, security, operations, and vendors.

Owns the operational systems and workflows supporting school programs, including data integrity, roster synchronization, user accounts, dashboards, program launches, lesson publishing, teacher materials, surveys, reporting, communications, and routine support. The role partners with Product, Program, and Communications teams to improve processes, troubleshoot issues, and build scalable infrastructure for student and school experiences.

Provide frontline email, phone, and chat support to marina operators and boaters. Diagnose software and accounting issues, troubleshoot QuickBooks and Xero integrations, document escalations, maintain product knowledge, identify recurring problems, support payment workflows, surface product and growth insights, and improve internal documentation and processes.

Review and QA month-end close packages for a portfolio of ecommerce and CPG clients, ensure GAAP-compliant accounting, reconcile ecommerce payouts and inventory across channels/3PLs, maintain QBO environments and integrations, sign off financial packages, provide feedback to bookkeepers, and support budgeting and financial modeling for clients.

Leads the design, development, implementation, integration, and optimization of ServiceNow SecOps solutions, including incident response, vulnerability response, threat intelligence, SOAR, and security posture capabilities. Develops scripts, workflows, integrations, testing procedures, and custom applications; advises clients, conducts workshops and demos, supports proposals, and mentors junior staff. Requires collaboration across security, IT, development, sales, and distributed delivery teams.

Own and grow Sharp Performance’s acquisition and lifecycle funnel by running experiments, building demand-generation campaigns, creating email and onboarding programs, optimizing conversion, and analyzing performance. The role involves hands-on work in HubSpot and Clay, collaboration with Sales, RevOps, Product Analytics, and continuous testing to improve segmentation, automation, lead routing, engagement, and scalable growth.

Designs, implements, secures, and supports hybrid enterprise networks across Azure, AWS, on-premises data centers, offices, and remote locations. Responsibilities include cloud connectivity, routing, switching, firewalls, VPNs, monitoring, troubleshooting, Zero Trust controls, high availability, disaster recovery, and Infrastructure as Code automation. The engineer leads migration and modernization initiatives, coordinates with vendors, supports office deployments, documents network environments, participates in on-call support, and mentors junior staff.

Provide chat, email, and phone support for healthcare software users, including inquiry triage, issue prioritization, escalation, case follow-up, and resolution. Serve as a subject matter expert on software workflows and pharmaceutical manufacturer policies, while maintaining SLAs and documentation standards. Contribute to incident response reviews, knowledge base development, process improvement, client launches, and onboarding materials.

Manages a portfolio of commercial insurance clients across onboarding, policy servicing, renewals, endorsements, claims inquiries, and account adjustments. Builds client relationships, answers coverage questions, recommends coverage changes, supports retention, and identifies cross-selling opportunities. Coordinates with carriers, underwriters, sales, and internal teams to resolve issues. Maintains accurate CRM and agency management records while following licensing, compliance, and policy servicing requirements.