Top Tech Jobs & Startup Jobs in Austin, TX

Manage and grow an installed customer base through renewals, upsells, cross-sells, and expansion opportunities. Analyze customer usage and contract data to identify whitespace, maintain accurate CRM and forecast records, negotiate renewals, and partner with Customer Success, Support, Professional Services, SDRs, and Solution Consultants. Advise clients on EDI and B2B integration best practices while using AI tools for account analysis, prioritization, outreach, conversation intelligence, and forecasting.

Build and grow strategic technology and software partnerships that generate pipeline and revenue. Identify and activate partners, develop joint go-to-market strategies, drive co-selling and referrals, establish executive relationships, coordinate with sales and technical teams, lead partner enablement and marketing programs, and manage partner performance, pipeline, business reviews, and integration adoption.

Manage complex journal entries, including payroll, support monthly close, perform reconciliations and flux analysis, review accounting work, and improve financial processes and controls. Apply US GAAP to non-routine transactions while helping automate manual work and shorten the close. The role partners with corporate and technical accounting leadership in a fast-paced, remote-first environment.

Leads regional candidate experience operations, including interview coordination, offers, contracts, background checks, onboarding handoffs, workload balancing, escalations, and specialist development. Builds candidate experience reporting, identifies process risks and bottlenecks, standardizes global coordination processes, and partners with recruiting, hiring managers, People Operations, IT, and talent leadership across time zones.

Handles provisioning requests and service changes for U.S. public-sector and federal customers. Reviews authorization, customer and tenant details, entitlements, and approvals; configures or decommissions tenants and services; validates changes; documents work and exceptions; and follows federal security, access-control, data-handling, and compliance procedures. The role requires strong communication, analytical problem-solving, customer service experience, change-control documentation, and U.S. citizenship.

Implement Dropbox SaaS solutions for SMB, mid-market, and enterprise customers from kickoff through post-launch handoff. Manage configuration, integrations, identity setup, migrations, testing, enablement, and go-live across concurrent implementations. Translate solution designs into delivery plans, lead technical workshops, troubleshoot issues, document decisions, and coordinate with internal teams and partners. Improve implementation consistency through reusable documentation, playbooks, and deployment feedback.

Own brand and product writing across campaigns, launches, and user touchpoints. Translate complex AI and product functionality into clear, compelling language; shape content strategy; collaborate with Product, Engineering, Marketing, Legal, Design, and Research; manage multiple projects; advocate for users; elevate writing quality; and mentor other writers.

Own technical relationships with regional reseller and VAR partners, serving as their primary Huntress advisor. Train partners, run demonstrations and proof-of-concept evaluations, onboard deployments, support customer opportunities, address technical objections, develop enablement materials, and track partner activity in Salesforce. The role requires translating cybersecurity concepts into business value and collaborating across teams to drive partner readiness, pipeline, and successful customer outcomes.

Provide frontline member support through phone, chat, and email. Explain healthcare benefits and claims, guide members toward quality care, resolve complex issues, de-escalate concerns, collaborate across departments, escalate feedback, follow evolving procedures, and protect member privacy under HIPAA and data security requirements.

Lead a platform configuration and implementation engineering team, owning technical direction, delivery commitments, architecture, system reliability, hiring, and engineer development. Collaborate across Product, Delivery, Underwriting, Compliance, and peer engineering teams. Guide distributed systems and microservices development, promote configuration-driven solutions, adopt AI development tooling, monitor team and system metrics, and contribute hands-on to design and code reviews.