Top Tech Jobs & Startup Jobs in Austin, TX

Evaluates and manages intermediate to complex Michigan PIP claims, including coverage analysis, investigations, medical documentation review, claim valuation, payments, negotiations, subrogation, attorney involvement, and MCCA claims. Maintains accurate claim records, ensures regulatory compliance, collaborates with insureds and providers, and refers cases to specialized departments. The role requires knowledge of Michigan no-fault laws, claims regulations, medical terminology, and effective decision-making and communication skills.

Own go-to-market strategy for Yourgi Connect, a booking and business-management platform for independent pet care providers. Responsibilities include defining the ideal customer profile, creating positioning and messaging, launching an early-adoption offer, translating product capabilities into customer value, developing marketing and sales assets, informing the product roadmap, and tracking sign-ups, activation, bookings, and pipeline. The role requires close collaboration with Product, Engineering, Revenue, GTM, and SDR teams.

Manage and grow relationships with existing cloud-technology customers across a portfolio. Responsibilities include resolving escalations, identifying cloud workload and cost-optimization opportunities, negotiating long-term commitments, conducting quarterly business reviews, coordinating with cloud-vendor sales teams, and communicating customer feedback to engineering and product teams. The role requires account management or customer success experience, technical fluency, strong communication, analytical skills, and familiarity with major public cloud platforms.

Analyze platform, product, customer, advertising, and operational data to generate actionable insights. Build dashboards, reporting frameworks, automated workflows, and scalable analytics pipelines. Evaluate experiments and analytical methodologies, improve forecasting and data accuracy, and partner with product, engineering, marketing, revenue, and leadership teams to influence strategy, customer experience, and platform growth.

Own execution for Couchbase’s Mobile portfolio, including roadmap delivery, technical requirements, release quality, developer experience, customer escalations, and edge AI capabilities. Partner with engineering, design, sales, marketing, and customers to improve mature products, guide build decisions, validate features, and drive adoption. Serve as the portfolio’s technical evangelist while leading through technical depth and execution excellence rather than people management.

Manages relationships and business plans for enterprise logistics customers, focusing on account profitability, growth, retention, pricing, forecasting, and service delivery. Responsibilities include resolving client issues, negotiating contracts, leading business reviews, analyzing account data, developing corrective actions and SOPs, coordinating internal stakeholders, presenting performance reports, and mentoring peers. Requires supply chain or logistics account management experience and familiarity with enterprise supply chain technologies.

Conduct qualitative and quantitative UX research, including interviews, usability testing, and surveys. Synthesize findings into actionable insights, personas, journey maps, and service blueprints. Create Figma wireframes and prototypes, collaborate with designers and engineers, support onboarding and product adoption, and advocate for Section 508 and WCAG accessibility across an enterprise AI platform.

Provide tax guidance and return preparation for high-net-worth clients with complex equity compensation, including ISOs, NSOs, RSUs, AMT, and multi-state filings. Advise on equity exercises, vesting, sales, and related tax planning. Own the Tax Pro workflow from document collection through filing, collaborate with CFP professionals, maintain accurate deadlines, and improve tax processes as the service scales.

Provide technical support for Lucidworks Fusion, helping customers configure search systems and troubleshoot complex issues across Lucene, Solr, and distributed technologies. Create knowledge-base content, collaborate with Engineering and Customer Success, communicate customer feedback, and identify opportunities for additional products and services. The role includes 24/7/365 on-call participation and supports U.S. government customers.

Coordinates cross-functional projects from launch through completion, identifies stakeholders, tracks deliverables and vendors, monitors progress, organizes meetings, supports executives and project leads, and documents technical issues and resolutions. The role works across departments including engineering, product, marketing, and people operations while using AI tools to improve efficiency and execution.