Top Tech Jobs & Startup Jobs in Austin, TX

Lead operational workflows for EBT and prepaid debit cardholder servicing. Manage vendor performance, incident/problem management, SLAs, settlement processes, and operational documentation. Partner cross-functionally with product, technology, risk, and clients to drive service improvements and ensure regulatory and financial controls.

Support, configure, and maintain enterprise Windows server and virtualization environments (VMware/VDI). Troubleshoot hardware/software/network issues, implement backups/monitoring, apply patches, support Office 365, participate in change control and on-call rotation, provide 3rd-level end-user support, and create documentation.

Provide account support by updating patient accounts using client systems, coordinating with contact specialists, monitoring requests, assisting IT with access issues, and completing special projects to facilitate timely resolution of client accounts.

Design, implement, and maintain scalable, secure multi-cloud infrastructure (Azure and AWS) using IaC; build and optimize CI/CD pipelines; automate operations and database deployment; implement observability and security controls (HIPAA/SOC2); lead incident response and mentor engineers.

Provide advanced remote Apple and mixed-platform support and Mac system administration. Administer Addigy MDM and Apple Business Manager workflows, troubleshoot macOS issues, maintain ticket documentation, escalate as needed, contribute to knowledge articles, and participate in occasional on-call rotation.

Review and resolve healthcare credit balance accounts by analyzing transactions, coordinating with provider staff, executing refunds or adjustments, managing accounts receivable, responding to follow-ups, escalating complex issues, and meeting production and quality targets in a remote, performance-driven environment.

Lead architecture and hands-on development of cloud-native, microservices-based systems and company-wide integrations (AWS and MuleSoft) using Python. Own provisioning, billing, telemetry, and integration landscapes; define AI-SDLC and AI tooling; implement infrastructure-as-code and CI/CD; ensure observability, testing, security, and operational readiness; translate architecture into Jira work and mentor engineering teams.

Generate qualified pipeline within U.S. federal agencies by prospecting, qualifying leads, and booking discovery meetings. Educate prospects on Smarsh archiving and governance solutions, execute multi-channel outreach, maintain Salesforce records, support Customer Success as needed, and collaborate with Federal AEs, Marketing, and SDR leadership. Occasional travel to federal events required.

Lead and develop a team of Implementation Consultants and Project Managers to deliver Blackbaud Corporate Impact implementations. Drive project delivery, adoption, go-live outcomes, process improvements, and cross-functional collaboration while leveraging AI and automation to improve operational efficiency and customer success.

Lead a team delivering actuarial, regulatory, and operational statistical reports and analytics. Ensure compliance with bureau submissions, drive reporting automation, define data requirements, lead UAT for policy/claims systems, and manage vendor and regulator interactions to support pricing, reserving, underwriting, claims, and financial analytics.

Drive top-of-funnel enterprise prospecting using multi-channel outreach to Directors/VPs/CEOs. Qualify and research complex organizations, manage Salesforce data hygiene, collaborate with AEs, and convert high-quality opportunities for enterprise deals while meeting outreach and pipeline KPIs.

Lead a creative studio to develop original brand narratives and visual storytelling across films, social, and web. Direct and produce high-quality content, oversee brand identity, manage and mentor a multidisciplinary creative team, allocate resources with studio operations, collaborate cross-functionally, and keep outputs aligned with organizational goals and industry trends.