Top Tech Jobs & Startup Jobs in Austin, TX

Lead requirements gathering and design for the Benefitsolver platform, document and configure system requirements, create ETL/data mappings, write test plans, support implementations and onboarding, troubleshoot client issues, and coordinate cross-functional resources to meet project SLAs and client expectations.

Lead organizational adoption and scaling of AI across the company by building capability, defining standards and guardrails, and designing AI-enabled workflows (copilots, agents, human-in-the-loop). Partner cross-functionally to prioritize use cases, operationalize solutions, integrate with data platforms, measure adoption and impact, and transition experiments into durable business processes.

Handle high-volume inbound calls and live chats to take orders, resolve issues, and upsell/cross-sell products. Manage complaints, coordinate returns/credits, follow pricing approval processes, stay current on product knowledge, and meet performance and compliance standards.

Own technical onboarding and long-term success for B2B customers using Prismatic. Run scoped implementation projects, review customer integration code, define architecture best practices, create enablement content, run office hours, and surface expansion opportunities.

Lead and scale Appfire's enterprise product marketing: define theme-based GTM strategy, build operating model and launch frameworks, drive cross-functional GTM with Product/Sales/Customer Success, develop product-led sales plays, coach and grow a high-performing team, and champion AI-enabled marketing practices to improve execution, productivity, and revenue outcomes.

Lead coating sales across the Western US/Canada: identify and close new business, grow key accounts, coordinate technical and supply chain support, build customer relationships, negotiate pricing, forecast, and travel frequently (50-70%).

Design, build, and optimize AWS/Kubernetes infrastructure and CI/CD pipelines; troubleshoot production incidents; lead end-to-end infrastructure projects; establish deployment standards and operational procedures; mentor engineers; monitor observability, security, and access controls to reduce risk and improve developer productivity.

The Enterprise Account Executive will manage sales cycles, build relationships with enterprise clients, and achieve revenue goals while promoting BigPanda's solutions.

Own the full sales cycle for multi-day tour operators: prospecting, outreach, demos, closing, pipeline management in HubSpot, and handoff to onboarding. Collaborate with product, marketing, onboarding and support, meet outreach and sales targets, and travel up to 10% for client visits.

Lead day-to-day SOC operations, manage and coach SOC analysts, serve as Incident Commander for major incidents, enforce playbooks and QA, drive SLA performance and KPI reporting, and implement process and tooling improvements to mature SOC capabilities in a 24x7, shift-based managed services environment.