Top Tech Jobs & Startup Jobs in Austin, TX

Manage hourly L1 and L2 support agents, including performance, development, retention, scheduling, and staffing. Own daily queue health, support tooling, SLA performance, shift coverage, operational reporting, and Level 3 escalations. Use support economics and operational data to improve customer experience, reduce churn, and coordinate issues with product, fulfillment, and risk teams.

Build and maintain full-stack software using TypeScript, Go, and Python, including backend, frontend, and architectural development. Collaborate with developers, designers, product managers, and Department of Defense stakeholders to develop AI-powered solutions, take products from concept to launch, conduct code reviews, and support customers through travel when needed.

Manage and optimize accounting processes, controls, and financial reporting. Oversee affiliate payments, audits, UI, deferred revenue, month-end close, tax compliance, registered agents, AP, credit card reconciliation, lender reporting, and lead ad-hoc projects while collaborating with accounting staff and external stakeholders.

Manage and grow a portfolio of Eventeny clients by driving retention, renewals, expansion, and successful platform adoption. Responsibilities include account planning, health metric analysis, renewal forecasting, contract negotiation, upselling, cross-selling, customer communication, and maintaining account records. The role partners with Customer Operations, supports customer events and presentations, and serves as a trusted advisor to clients.

Drives federal sales growth across Defense Industrial Base and Federal Civilian accounts. Sells Claroty’s CPS, OT, ICS, and XIoT cybersecurity platforms; manages MEDDIC-based enterprise sales cycles, strategic integrator and channel partnerships, executive relationships, compliance alignment, and metrics-driven proof-of-concept engagements. Requires extensive federal cybersecurity sales experience, established government and reseller relationships, U.S. citizenship, and 55–65% travel.

Provides technical leadership for enterprise Adobe Journey Optimizer implementations, integrations, migrations, deployments, troubleshooting, and production validation. Serves as the technical liaison among customers, partners, Adobe Customer Success, and Product Engineering. Investigates issues using logs, APIs, payloads, diagnostics, and configuration; identifies risks and edge cases; leads escalations, environment changes, feature rollouts, and stabilization while communicating findings to technical and executive stakeholders.

Own full-cycle recruiting across the US for Dynamic Connections and its acquired portfolio companies. Build talent pipelines, develop hiring plans, source and close candidates, manage recruiting systems, navigate state-specific hiring requirements, benchmark compensation, and ensure a consistent candidate experience. The role focuses heavily on recruiting for logistics, transportation, sales, operations, and carrier representative positions while partnering with leaders and supporting efficient onboarding handoffs.

Manage Egnyte’s website content, structure, performance, and optimization. Lead web projects from scope through launch, collaborate with marketing, creative, development, analytics, and sales teams, and use analytics, SEO, AEO, and conversion testing to improve results. Maintain accurate site content, guide designers and agencies, review implementations for accessibility and speed, and prioritize initiatives based on business impact.

Conduct web, mobile, API, network, and social engineering penetration tests; identify vulnerabilities, develop technical reports, recommend mitigations, and present findings to clients. Ensure assessments align with GDPR, PCI-DSS, SOC 2, and other standards while tracking emerging threats. The role is remote and contract-based, with cloud security, certifications, mobile testing, API security, and scripting experience preferred.

Engage users across social media, email, and community forums to promote travel destinations. Respond to questions, provide timely researched answers, inspire potential visitors, and handle sensitive situations empathetically. The role requires strong English and French writing, social media experience, weekend availability, a reliable computer and internet connection, and willingness to install security software and use two-factor authentication.