Top Tech Jobs & Startup Jobs in Austin, TX

Manage complex government health-plan accounts and serve as the primary partnership liaison. Oversee account health, contractual performance, SLAs, KPIs, reporting, governance meetings, risks, escalations, and cross-functional action items. Lead client communications, business reviews, executive presentations, and continuous-improvement initiatives while coordinating with Operations, Product, Data, Engineering, Finance, and other teams to support client satisfaction, retention, and program outcomes.

The Senior Account Executive will prospect, qualify, and close new business within existing enterprise accounts. Responsibilities include selling technical manufacturing products and services to Fortune 500 and aerospace and defense customers, growing strategic revenue, building relationships with engineering, procurement, program management, and executives, coordinating technical sales engagements, managing CRM data, proposing solutions, and negotiating contracts. The role requires 30–50% travel and strong presentation, communication, negotiation, and sales planning skills.

Serves as a business proxy on an agile technology team, defining requirements, conducting competitive and customer analysis, coordinating testing and organizational readiness, and aligning technology solutions with business outcomes. Partners with capability owners to prioritize work, define KPIs, support product roadmaps, and assess process improvements. Requires strong insurance expertise, customer-centric design knowledge, communication, facilitation, analytical, and business process design skills.

Manage profitable growth across a West Texas territory by developing agency and distribution-partner relationships. Analyze market conditions, underwriting performance, portfolio data, and business trends to identify opportunities and risks. Create territory and partner business plans, support new business and retention, advise partners on insurance products and underwriting, provide training, coordinate internal teams, and recommend actions to improve profitability, service, and growth. The role is remote with frequent travel and in-person partner engagement.

Negotiate SaaS licensing, partnership, data processing, supplier, and other commercial agreements. Develop contract templates and negotiation playbooks, improve sales contracting processes, advise sales and procurement teams, and train go-to-market stakeholders. The role also supports legal operations, contract management, privacy, intellectual property, and AI-related legal matters while partnering with enterprise customers in regulated industries.

Leads complex, cross-functional projects from planning through execution, establishes governance frameworks, optimizes workflows using AI-enabled tools, manages risks and stakeholder alignment, and develops reporting on health plan performance, ROI, and value-based care outcomes.

Partners with sales teams to lead technical customer engagements, explain Braintrust’s value, support complex opportunities, deliver technical presentations, and provide product and competitive feedback. The role also contributes to documentation, blog posts, videos, knowledge-base content, and enablement materials. Candidates should have sales engineering or solutions consulting experience, proficiency in TypeScript and Python, and hands-on experience with prompts, GPT models, or generative AI applications.

Provides technical support for software platforms, troubleshooting configuration, workflow, access, and user issues. Manages support tickets, performs user administration and system maintenance, communicates resolutions, and escalates complex problems. Creates documentation and knowledge-base content, supports customer onboarding and training, assists with software testing and releases, and identifies recurring issues and process improvements to enhance system stability and customer experience.

Maintains and grows an existing medical laboratory client base by presenting new testing services, upselling, resolving customer issues, educating clients, and coordinating solutions with laboratory teams. The role monitors client satisfaction, supports retention strategies, tracks competitors, and develops long-term customer relationships across an assigned territory. Frequent motor-vehicle travel and occasional overnight or nationwide travel are required.

Partner with hiring managers and GTM executives to source, assess, and close SaaS talent. Develop headhunting strategies, conduct market mapping and targeted outreach, ensure a high-touch candidate experience, coach interview teams, report recruiting metrics, and improve Talent Acquisition processes, tools, and operating models.

Supervises daily logistics operations, coordinating schedules, workflows, safety, customer requirements, and site KPIs. Leads, coaches, trains, and evaluates team members; addresses performance issues; supports employee engagement and continuous improvement; and ensures adherence to operational standards, security practices, and company policies.