Top Tech Jobs & Startup Jobs in Austin, TX

Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.

The Staff Machine Learning Engineer will lead the development of AI solutions, ensure project delivery, and manage technical teams while interfacing with customers. Responsibilities include designing data pipelines, overseeing machine learning model development, and facilitating customer engagement.

Lead global content and creative strategy for Snaps Small and Medium Customers marketing. Develop sales enablement materials, on-platform notifications, email and web content, run data-driven tests with Revenue and Data Science, and manage designers, web developers and copywriters to drive engagement and revenue.

Lead consumer pricing and monetization strategy across Coursera+Udemy, run experimentation roadmaps, develop pricing/packaging, partner cross-functionally, build business cases, monitor performance, and manage a small pricing team to drive subscription growth and revenue.

Own distribution, servicing, and customer success for SafeLease's self-storage insurance products. Build and scale direct and retail agent channels, manage partner relationships, run servicing operations, drive retention and expansion, and collaborate cross-functionally to hit revenue targets.

Lead cross-functional claims transformation initiatives to improve end-to-end claims lifecycle performance. Develop project plans, KPIs, and resource allocation; analyze claims data and trends; recommend strategic actions to senior leadership; collaborate with Product, GTM, and Support; mentor junior team members to execute claims operational improvements and automation.

Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.

As a Mission Software Engineer, you'll develop solutions for government customers by integrating software into existing workflows, requiring significant travel, collaboration, and technical expertise.

The Sourcer for Oil & Gas will identify, attract, and hire top talent for upstream roles, manage the recruitment lifecycle, and collaborate with hiring teams.

Own the full sales cycle selling Google Cloud professional services, AI/ML solutions, and managed engagements to mid-market and enterprise clients across North America. Build pipeline, exceed quota, act as a trusted advisor to technical and executive buyers, collaborate with Google field teams, and align solutions to client business challenges.

The Account Executive is responsible for executing sales strategies to increase market share, build referral relationships, and educate the medical community about hospice services.