Top Tech Jobs & Startup Jobs in Austin, TX

Provide phone and digital customer support for insurance policy, billing, and coverage inquiries; resolve complex issues using AI-guided tools; validate AI summaries; document interactions; escalate when needed; participate in training and continuous improvement.

The Community Operations Associate will onboard new users, provide real-time support, identify onboarding friction points, and contribute to community growth strategies.

The Senior UX Designer will lead the design of innovative digital products, conducting user research, usability testing, and translating findings into product improvements, focusing on user-centered solutions for enterprise clients.

Escalation point for Level 1 tickets: diagnose and resolve complex Windows, M365, software, hardware, and network issues. Use ConnectWise Manage and Automate for ticketing and monitoring, perform occasional on-site client visits, participate in rotating on-call, document thoroughly, and collaborate to improve processes and client outcomes.

Own and scale the React Native mobile app used by ranchers to monitor and move cattle. Build and maintain Mapbox-powered maps, geospatial data flows, and reliable sync with backend and connected hardware. Focus on performance, reliability, and user experience; grow and lead a mobile team over time.

Lead Zendesk configuration and optimization for Support Operations: design workflows, triggers, automations, SLAs, and reporting. Serve as primary Zendesk SME and business analyst, gather requirements, document system designs, support governance/change management, ensure security and role-based access, and collaborate cross-functionally to deploy integrations, testing, and adopt Zendesk AI capabilities.

Partner with sales to design and present data security solutions for SLED customers. Lead technical evaluations, gather requirements, build test plans, configure proof-of-concepts, and guide customers to successful outcomes while collaborating across GTM teams.

Senior, full-cycle recruiter responsible for sourcing and hiring Sales Account Executives across the Americas. Build proactive pipelines via LinkedIn Recruiter and sourcing tools, partner with sales leaders on hiring strategy and compensation, manage interview scorecards and process, deliver pipeline health updates, and negotiate offers to close high-quality, diverse candidates.

Design, implement, and maintain partner integration solutions; translate partner requirements into scalable technical implementations; troubleshoot and automate fixes; collaborate with product and engineering teams to improve tools and ensure successful partner onboarding and launches.

Lead and grow a model governance team to oversee model validation, monitoring, drift and fair-lending assessments, documentation, change management, and customer/regulatory interactions. Own strategy, customer-facing governance relationships, validation reports, remediation tracking, and hands-on mentorship when needed.

Lead and scale a model governance and quantitative risk team responsible for performance and drift monitoring, validation, documentation, remediation, and customer-facing governance. Set strategy for governance automation and standards, manage cross-functional relationships, prepare reports for customers/regulators, and perform hands-on model review and mentoring as needed.

Design, train, and productionize machine learning models for fraud and identity risk across the full ML lifecycle. Research new fraud types, perform feature engineering and labeling, write production-ready code for real-time decisioning, monitor models, and provide analyses to inform product, sales, and data acquisition.

Lead execution of integrated demand generation campaigns across paid digital, email/nurture, SEO, ABM, and events. Manage paid budgets, Salesforce campaign structure, attribution and pipeline reporting, partner/vendor relationships, and martech stack. Align marketing to Sales through pipeline reviews, win-loss analysis, and account tiering. Use AI tools to scale personalization and optimize channel performance.