Top Tech Jobs & Startup Jobs in Austin, TX

Leads strategic customer success for enterprise accounts, overseeing onboarding, adoption, optimization, renewals, and expansion. Builds executive relationships, conducts business reviews, develops success plans, and drives measurable value from NICE CXone, AI, automation, and analytics capabilities. Coordinates matrixed internal teams, resolves risks, supports account growth, and informs product innovation. Requires extensive SaaS or CCaaS customer success experience, NICE CXone or comparable platform expertise, enterprise account management, and executive communication skills.

Conduct initial conversations with startup founders, understand their fundraising stage and needs, qualify fit for Pairs, explain services and pricing, book next steps, run platform demos, close suitable opportunities, and maintain relationships with founders who are not yet ready. The role requires building trust across global markets, accurately documenting founder and fundraising information, setting realistic expectations, and collaborating directly with co-founders and the closing team.

Manage and grow an assigned SaaS customer portfolio by driving product adoption, renewals, retention, expansion, and referrals. Conduct value-based sales calls, resolve billing and contract cases, maintain Salesforce data, manage escalations, process renewal increases, execute engagement campaigns, and identify win-back opportunities. Collaborate cross-functionally on customer training, webinars, product feedback, reporting, and customer engagement strategies.

Own cost accounting, inventory valuation, landed cost, COGS close, gross margin analysis, and procure-to-pay operations. Establish costing methodologies, inventory reserves, reconciliation processes, AP controls, and audit-ready policies under US GAAP and SOX scrutiny. Partner with Supply Chain, FP&A, Sales Operations, auditors, contract manufacturers, 3PLs, and customs brokers. This hands-on manager role oversees transactional support while personally handling complex accounting judgments, reconciliations, close activities, and process improvements.

Lead SAP and OMS+ pre-sales engagements by gathering requirements, designing persona-based demonstrations, and presenting value-focused solutions. Advise prospects on SAP SD, BTP, BDC, CX, and cloud architecture while creating AI-enhanced demos using SAP Joule and Claude AI. Collaborate with sales, product, marketing, implementation, and customer technical teams to address requirements, build trusted relationships, communicate solution value, and relay customer feedback for product improvement.

Design, implement, and optimize edge computing solutions; collaborate with customers and engineering teams; run POCs; produce documentation and training; provide technical support and troubleshooting.

Deliver virtual and in-person training on a construction management enterprise software platform to technical and non-technical audiences. Conduct demonstrations, hands-on exercises, and guided activities; answer questions; troubleshoot issues; prepare training environments; track attendance and evaluations; and follow approved curricula. Facilitators must quickly learn complex software, adapt delivery to diverse audiences, complete train-the-trainer requirements, and support domestic and international assignments.

Develop and implement embedded software and systems, analyze system efficiency and stability, optimize I/O performance, support software quality assurance, and code, test, and troubleshoot system software. The internship requires hardware understanding and offers hands-on technical experience, mentorship, relocation benefits, and short-term housing for eligible interns.

Manage a portfolio of corporate accounts, focusing on retention, renewals, product adoption, and expansion revenue. Build relationships with users and executive stakeholders, identify churn risks and growth opportunities, forecast retention, conduct business reviews, and collaborate with Account Executives. Serve as a client advocate, gather product feedback and customer success stories, and communicate insights internally to support product, marketing, and sales strategies.

Versar offers SkillBridge internship for transitioning service members, providing hands-on experience in various fields including logistics, engineering, and IT.