Top Tech Jobs & Startup Jobs in Austin, TX

The Sales Development Representative will identify and qualify prospective enterprise technology clients through outbound and inbound sales engagement. Responsibilities include cold calling, emailing, direct mail, lead follow-up, organizational mapping, and collaboration with Marketing, Product, Sales, and senior stakeholders. The role uses tools including Salesforce, Gong, Groove, LinkedIn Sales Navigator, ZoomInfo, and Asana, with progression toward Sales Associate and Sales Executive positions.

Manages month-, quarter-, and year-end close activities, general ledger operations, reconciliations, financial reporting, audits, SOX controls, and US GAAP compliance. Supervises accounting staff, resolves accounting issues, supports reporting and budget variance analysis, improves processes, maintains policies and documentation, and partners with finance and business teams across assigned markets.

Manage marketing operations supporting global digital and field campaigns. Responsibilities include maintaining Marketo lead lifecycle processes, configuring Salesforce and Marketo campaigns, building audiences and nurture programs, monitoring data quality and email overlap, managing privacy compliance, maintaining forms and templates, importing lists, and coordinating Agile Scrum work with stakeholders.

Provides global technical leadership for Sophos’s MSSP program and AI security solutions. Designs architectures, leads technical discovery, demonstrations, workshops, and proofs of value, and builds labs, attack simulations, and reusable technical assets. Advises partners on managed security service delivery, integrations, automation, and operational readiness. Acts as a cybersecurity and AI security subject-matter expert, mentors technical teams, supports cross-functional product efforts, and represents Sophos in customer and industry engagements. Travel up to 50% across North America and internationally is required.

Supports regional operational finance through general ledger accounting, month-end close, journal entries, reconciliations, financial reporting, internal controls, IFRS compliance, audit support, and variance analysis. The role collaborates with Treasury, Tax, FP&A, auditors, and business units while maintaining ERP data integrity. It also contributes to SAP-related system migrations, data cleanup, process improvements, and special projects.

Leads strategic customer success for enterprise accounts, overseeing onboarding, adoption, optimization, renewals, and expansion. Builds executive relationships, conducts business reviews, develops success plans, and drives measurable value from NICE CXone, AI, automation, and analytics capabilities. Coordinates matrixed internal teams, resolves risks, supports account growth, and informs product innovation. Requires extensive SaaS or CCaaS customer success experience, NICE CXone or comparable platform expertise, enterprise account management, and executive communication skills.

Conduct initial conversations with startup founders, understand their fundraising stage and needs, qualify fit for Pairs, explain services and pricing, book next steps, run platform demos, close suitable opportunities, and maintain relationships with founders who are not yet ready. The role requires building trust across global markets, accurately documenting founder and fundraising information, setting realistic expectations, and collaborating directly with co-founders and the closing team.

Manage and grow an assigned SaaS customer portfolio by driving product adoption, renewals, retention, expansion, and referrals. Conduct value-based sales calls, resolve billing and contract cases, maintain Salesforce data, manage escalations, process renewal increases, execute engagement campaigns, and identify win-back opportunities. Collaborate cross-functionally on customer training, webinars, product feedback, reporting, and customer engagement strategies.

Own cost accounting, inventory valuation, landed cost, COGS close, gross margin analysis, and procure-to-pay operations. Establish costing methodologies, inventory reserves, reconciliation processes, AP controls, and audit-ready policies under US GAAP and SOX scrutiny. Partner with Supply Chain, FP&A, Sales Operations, auditors, contract manufacturers, 3PLs, and customs brokers. This hands-on manager role oversees transactional support while personally handling complex accounting judgments, reconciliations, close activities, and process improvements.

Lead SAP and OMS+ pre-sales engagements by gathering requirements, designing persona-based demonstrations, and presenting value-focused solutions. Advise prospects on SAP SD, BTP, BDC, CX, and cloud architecture while creating AI-enhanced demos using SAP Joule and Claude AI. Collaborate with sales, product, marketing, implementation, and customer technical teams to address requirements, build trusted relationships, communicate solution value, and relay customer feedback for product improvement.