Top Tech Jobs & Startup Jobs in Austin, TX

Manage assigned B2B customer accounts, serving as the primary contact and trusted advisor. Build relationships, drive product adoption and satisfaction, manage renewals, reduce retention risks, and identify upsell and cross-sell opportunities. Coordinate with internal teams, monitor account health and usage metrics, conduct business reviews, resolve issues, and maintain accurate CRM records. The role requires strong communication, negotiation, problem-solving, and relationship management skills.

Own strategic healthcare customer accounts, building executive relationships and driving onboarding, adoption, retention, renewals, expansion, and upsell opportunities. Develop customer success plans, monitor health metrics, conduct business reviews, lead training, and advocate for customer needs internally. Collaborate with Sales, Product, Engineering, Marketing, and Support while mentoring junior team members and influencing customer success strategy.

Lead inventory planning and forecasting for a business portfolio: produce style-color-size weekly forecasts, drive in-stock rates, turns and ROI, partner with sourcing/vendors and tech to build automated forecasting systems, conduct root-cause analytics, present to executives, and manage/mentor team members.

Own end-to-end security architecture and risk posture for a strategic, AWS-heavy program protecting trade secrets and sensitive intellectual property. Lead cloud and application security reviews, threat modeling, risk assessments, control design, and risk acceptance. Develop secure reference architectures, design patterns, standards, and guidance across cloud platforms, data flows, identity, and integrations. Provide technical leadership, mentorship, and security direction while communicating risks effectively to technical, business, audit, and executive stakeholders.

Develops, organizes, audits, and maintains internal and external customer experience content, including Salesforce knowledge bases, guides, macros, communications, and self-service resources. Partners with Training, Quality, Operations, Product, Marketing, and Legal teams to ensure accurate, accessible, searchable, and brand-aligned content. Manages content requests, supports feature and campaign updates, optimizes knowledge-base performance, and reports improvement opportunities to CX leadership.

Provides call center support to State of Texas employees and retirees regarding health insurance, retirement plans, paid time off, and other benefits. Explains eligibility, enrollment, coverage, and plan details; resolves discrepancies, denials, billing issues, and technical challenges; documents interactions; protects confidential information; conducts benefits education sessions; and recommends process improvements. Requires strong customer service, communication, problem-solving, computer, and benefits administration skills.

Leads US marketing strategy, brand planning, omnichannel activation, Amazon marketing, retail growth, product launches, team leadership, budget ownership, and performance measurement for OTC consumer health brands across eyecare professional, retail, consumer, and e-commerce channels.

Own the reliability, availability, performance, observability, and security of Ophelia’s GCP telehealth platform. Define SLOs, improve monitoring and incident response, expand Terraform infrastructure, strengthen CI/CD, manage disaster recovery, and address latency and Cloud Run performance. Lead on-call maturity, HIPAA/SOC 2 infrastructure controls, and reliability education for engineers. Use AI-assisted tools for automation and incident triage while partnering with technical and non-technical stakeholders.

Provides clinical consulting throughout the Vue PACS sales and implementation lifecycle. Assesses healthcare workflows, delivers product demonstrations, recommends tailored solutions, supports deployment, trains healthcare professionals, and resolves implementation challenges. Builds customer and cross-functional relationships, gathers product feedback, and promotes adoption and customer success. This field role requires up to 70% air travel.

Senior Technical Recruiter responsible for developing recruiting strategies, sourcing and evaluating software, mechanical, and electrical engineering candidates, managing the full recruitment lifecycle, conducting technical screenings, maintaining talent pipelines, reporting on recruiting data, and representing the company at industry events. The role partners closely with hiring managers, technical leaders, sourcing teams, and the People Team to deliver strong candidate experiences and build diverse engineering teams.