Top Tech Jobs & Startup Jobs in Austin, TX

Develops, organizes, audits, and maintains internal and external customer experience content, including Salesforce knowledge bases, guides, macros, communications, and self-service resources. Partners with Training, Quality, Operations, Product, Marketing, and Legal teams to ensure accurate, accessible, searchable, and brand-aligned content. Manages content requests, supports feature and campaign updates, optimizes knowledge-base performance, and reports improvement opportunities to CX leadership.

Provides call center support to State of Texas employees and retirees regarding health insurance, retirement plans, paid time off, and other benefits. Explains eligibility, enrollment, coverage, and plan details; resolves discrepancies, denials, billing issues, and technical challenges; documents interactions; protects confidential information; conducts benefits education sessions; and recommends process improvements. Requires strong customer service, communication, problem-solving, computer, and benefits administration skills.

Leads US marketing strategy, brand planning, omnichannel activation, Amazon marketing, retail growth, product launches, team leadership, budget ownership, and performance measurement for OTC consumer health brands across eyecare professional, retail, consumer, and e-commerce channels.

Own the reliability, availability, performance, observability, and security of Ophelia’s GCP telehealth platform. Define SLOs, improve monitoring and incident response, expand Terraform infrastructure, strengthen CI/CD, manage disaster recovery, and address latency and Cloud Run performance. Lead on-call maturity, HIPAA/SOC 2 infrastructure controls, and reliability education for engineers. Use AI-assisted tools for automation and incident triage while partnering with technical and non-technical stakeholders.

Provides clinical consulting throughout the Vue PACS sales and implementation lifecycle. Assesses healthcare workflows, delivers product demonstrations, recommends tailored solutions, supports deployment, trains healthcare professionals, and resolves implementation challenges. Builds customer and cross-functional relationships, gathers product feedback, and promotes adoption and customer success. This field role requires up to 70% air travel.

Senior Technical Recruiter responsible for developing recruiting strategies, sourcing and evaluating software, mechanical, and electrical engineering candidates, managing the full recruitment lifecycle, conducting technical screenings, maintaining talent pipelines, reporting on recruiting data, and representing the company at industry events. The role partners closely with hiring managers, technical leaders, sourcing teams, and the People Team to deliver strong candidate experiences and build diverse engineering teams.

Supports enterprise teams with research, data gathering and validation, presentations, administrative tasks, collaboration, and project activities. The intern applies academic knowledge, participates in training, contributes process-improvement ideas, assists with problem-solving, communicates with colleagues, and develops professional skills through feedback and networking.

Supports customer-facing technical solution architecture for communications service provider opportunities. Responsibilities include discovery workshops, requirements gathering, hybrid cloud and on-premise architecture, proof-of-value engagements, demonstrations, partner integrations, workload testing, and production planning. The role collaborates with sales, delivery, engineering, product, and customer teams while developing expertise in analytics, telemetry, cloud data platforms, and AI-enabled solutions.

Own PAM’s product direction, technical roadmap, prioritization, and end-to-end execution. Scale and stabilize its AI-powered pitch feedback platform, improve feedback and scoring systems, manage infrastructure and AI costs, establish product operations, and prepare the beta product for commercialization. The role requires hands-on technical judgment across frontend, backend, AI workflows, cloud infrastructure, reliability, and monetization readiness.

Generate and qualify leads through high-volume outbound calls, emails, and LinkedIn outreach. Follow standardized scripts, personalize prospect interactions, maintain accurate CRM records in HubSpot, and route qualified opportunities to Account Executives. The role also requires meeting activity and pipeline quotas, participating in call reviews, collaborating on account prioritization, identifying data quality issues, and providing feedback to improve scripts and lead-generation processes.