Top Tech Jobs & Startup Jobs in Austin, TX

Drive business development for Divert’s Industrials team across the Northeast. Responsibilities include market discovery, industrial customer mapping, pipeline development, stakeholder engagement, solution creation, deal closing, customer onboarding, and transition to Customer Success. The role requires collaboration with Marketing, RevOps, Product, Operations, and Customer Success while supporting revenue growth and sustainability-focused infrastructure programs.

Support Americas Retailer-Manufacturer Collaboration FP&A: revenue forecasting, budgeting, P&L and headcount planning, KPI tracking, variance and root-cause analysis, dashboards and reporting, partnering with commercial leaders, leveraging financial systems to deliver data-driven insights and recommend corrective actions and process improvements.

Guide applicants and admitted candidates from consultation through enrollment using phone and email outreach. Explain program value, fees, payment options, curriculum, and alternatives; address objections and remove enrollment blockers. Support employer-sponsored enrollment with ROI materials and communications, maintain accurate CRM pipeline notes, meet contact goals, and share recurring questions with admissions and marketing teams.

Evaluate AI model requests and responses against customer-specific policies, taxonomies, and rubrics. Analyze conversation context, distinguish nuanced policy boundaries, write evidence-based rationales, identify policy gaps, participate in calibration, and improve evaluation frameworks. The role requires consistent judgment, precise communication, adaptability across policy domains, and mature handling of sensitive content.

Build high-quality, scalable, maintainable software with a small engineering team. Coach client teams on modern development practices, use test-driven development, and continuously develop technical skills through training and learning opportunities. The role is designed for a software engineer with React and Node.js expertise and at least three years of experience, with remote work flexibility.

Leads a frontline customer support team serving users of Interwell Acumen and related healthcare programs. Responsibilities include coaching Support Analysts, managing schedules and ticket queues, monitoring SLAs and performance metrics, coordinating escalations, maintaining documentation and SOPs, improving workflows, overseeing quality reviews, and handling complex customer issues. The manager partners with Epic Applications, Product, Development, Training, Customer Success Operations, and Account Management to improve support delivery, team readiness, and customer experience.

Design and deploy scalable, low-latency machine learning systems, including training, inference, and production infrastructure. Integrate LLMs and traditional or specialized models for NLP, speech, forecasting, and recommendations. Optimize real-time ML pipelines, implement MLOps and reinforcement-learning systems, and collaborate with engineering, product, infrastructure, data science, customers, and partners. The role requires strong Python development, cloud, microservices, messaging, serverless, database, testing, and deployment expertise.

Prepare, sort, and scan hardcopy documents into high-quality electronic images while meeting daily production goals. Maintain document order and sequence, follow imaging procedures, complete tracking documentation, communicate production updates, and keep the work area clean. The role requires sustained attention to detail, accuracy, independent work, and the ability to lift up to 50 pounds.

Designs, configures, tests, and maintains enterprise service management workflows, integrations, automations, dashboards, and reports. Translates business requirements into technical solutions, leads workflow design, supports system upgrades, troubleshoots issues, documents processes, and collaborates with stakeholders, vendors, and IT teams. The role also contributes to strategic planning, project delivery, training, process improvement, and mentoring while supporting telecom and ITIL-based service management operations.

Support and administer assigned business applications, including troubleshooting, monitoring, user security, backups, disaster recovery, upgrades, release management, vendor coordination, and operational improvements. The role also coordinates application user groups, change management, project activities, and cross-department planning while ensuring systems remain reliable, secure, current, and efficient.