Top Tech Jobs & Startup Jobs in Austin, TX

Owns strategic enterprise client relationships, driving revenue growth, retention, expansion, and customer outcomes across managed and professional services. Leads executive relationships, account planning, complex multi-year sales cycles, forecasting, and escalations. Coordinates solution engineering, delivery, product, and leadership teams to align hybrid and multi-cloud solutions with client business objectives. Manages the full customer lifecycle and serves as the primary point of accountability for client success.

Serve as a pre-sales SAP and accounting subject matter expert, advising finance stakeholders on integrations, automation, data structures, and month-end close workflows. Partner with sales, solutions consulting, product, and engineering teams to demonstrate business value, support proof-of-concepts, develop integration environments, answer technical questions, and translate complex SAP connectivity concepts into business-friendly guidance. The role requires strong accounting knowledge, SAP expertise, customer communication skills, and up to 25% travel.

Leads strategic relationship management for enterprise financial-services clients, serving as a trusted advisor, developing account plans, driving revenue growth and retention, and managing quarterly business reviews. Oversees client risk, compliance, financial performance, and complex issue resolution while partnering with internal teams. Leads and mentors relationship management staff, improves operational efficiency, and expands the total book of business. The role requires a financial-services background, securities licenses, executive communication skills, and up to 35% travel.

Partners with enterprise Account Executives to provide technical strategy throughout complex sales cycles. Leads discovery, solution design, product demonstrations, proof-of-concepts, pilots, integrations, RFP responses, security reviews, and technical evaluations. Explains APIs, authentication, data flows, and SaaS architecture to technical and executive audiences while identifying risks and guiding customers toward successful adoption. Collaborates with Product, Engineering, Customer Success, and Marketing to share customer feedback and improve presales processes.

Provide first-level B2B SaaS customer support through phone, chat, and email. Troubleshoot dealership and product issues, manage high-volume cases, maintain accurate ticket records, meet SLAs and KPIs, and improve support documentation and processes. Collaborate with Product and Engineering to resolve issues and advocate for customer needs. The role requires strong communication, empathy, organization, analytical problem-solving, and technical product troubleshooting skills.

Build and improve DevOps infrastructure for hardware validation and ASIC/SoC bring-up. The role focuses on reducing manual setup and configuration drift, improving regression predictability, qualifying tools and releases, enabling scalable experimentation and AI-assisted validation, and providing automation and self-service tooling that increases validation engineer productivity.

Leads complex, cross-functional security and identity programs from ideation through delivery. Manages schedules, risks, dependencies, metrics, issue resolution, stakeholder alignment, and leadership communication. Drives customer IAM adoption, security compliance initiatives, sensitive-data protection, vulnerability management tracking, and process improvements across distributed engineering teams.

Build and manage brand and agency partnerships for Snap’s small and medium customer organization. Responsibilities include identifying business opportunities, developing account strategies, presenting sales proposals, educating clients on Snapchat products, analyzing campaign performance, improving client outcomes, and strengthening executive relationships. The role requires strong digital advertising expertise, sales and presentation skills, cross-functional collaboration, and the ability to manage multiple strategic initiatives.

Leads Zynga’s distributed Core Services engineering team, overseeing project scoping, delivery, technical standards, architecture reviews, process improvement, service maintenance, and team morale and career development. The role requires managing engineers while providing technical mentorship on large-scale backend services, microservice architecture, APIs, AWS infrastructure, Kubernetes deployments, and infrastructure-as-code.

Lead the full sales cycle for Airwallex’s SME and growth customers, from prospecting through negotiation, closing, and initial onboarding. Develop product expertise across payments, billing, and spend-management solutions; exceed revenue targets; conduct consultative sales; negotiate commercial agreements; generate pipeline; and improve scalable sales processes. The role is hybrid in Austin with office attendance at least three days per week.