Top Tech Jobs & Startup Jobs in Austin, TX

Analyze product and operational data to guide roadmap decisions, define metrics, evaluate experiments, uncover user friction, and build reliable dbt models, dashboards, and analytical tools. The role partners closely with Product and Operations, improves data quality and instrumentation, and translates complex findings into actionable recommendations. It requires strong SQL, Python, experimentation, data modeling, visualization, and product judgment skills.

Supports partner requests for client benefit eligibility assessments by acknowledging, scheduling, documenting, and monitoring assessments through CRM dashboards and proprietary platforms. Handles high-volume inbound and outbound calls, follows up with customers, monitors referral escalations, and meets service-level, resolution-time, customer satisfaction, and call-handling KPIs. The role requires strong communication, independent remote work, computer proficiency, and comfort learning new technology.

Operations intern supporting analyses, recommendations, process improvements, research, and special projects across business functions. The role involves identifying and resolving routine data issues, communicating roadblocks, checking processes, and presenting findings to management. Candidates should be pursuing a bachelor's degree in operations management, supply chain management, or a related field, with exposure to Lean or Six Sigma preferred. Overnight travel is typically less than 10% of the time.

The Senior Program Scheduler manages complex infrastructure program schedules using Primavera P6, maintains master and contractor schedules, and provides project controls, cost, risk, dashboard, and reporting support. Responsibilities include schedule quality assurance, contractor coordination, delay and time impact analysis, field inspection participation, cost and resource loading, risk register management, and Procore implementation. The role requires extensive rail, transit, construction, and project controls experience, with strong proficiency in scheduling and document-control systems.

Own strategic relationships with complex enterprise customers, driving platform adoption, retention, growth, and measurable security outcomes. Analyze customer data, resolve complex challenges, guide customers through change, and advise on vulnerability disclosure and bug bounty programs. Partner with Sales, Product, and Technical Services on expansions and customer initiatives. Contribute to scalable customer success practices, mentor colleagues, and improve customer experience across the organization.

Own the post-sale journey for Canva Enterprise’s strategic North American accounts, from onboarding and adoption through renewals and expansion. Drive retention, revenue growth, upsell and cross-sell opportunities while diagnosing risks and coordinating internal teams to protect customer relationships. Serve as a consultative executive advisor, use data to demonstrate business value, influence product direction, and build strong cross-functional and customer partnerships.

Provides phone, email, and in-person technical support for Trimble geospatial hardware and software. Diagnoses hardware and software issues, documents cases and resolutions in HubSpot, develops troubleshooting procedures, identifies recurring support trends, and assists customers with field and office technology. The role also involves occasional travel, customer training or seminars, and flexible after-hours support.

Manages office operations, facilities, vendors, supplies, events, employee workplace experience, onboarding support, fleet and field equipment, budgets, invoices, health and safety, and office-related projects. Coordinates with People Operations, Marketing, Business Development, IT, landlords, contractors, and service providers to maintain efficient, welcoming, compliant, and cost-effective workplaces across one or more locations.

Lead Intelligence, Reporting, and AI product teams; define product strategy and roadmaps; manage and coach Product Managers; use customer insights, metrics, market analysis, and emerging technologies to prioritize products; and collaborate with Engineering, Design, Sales, Support, executives, investors, and restaurant clients to deliver innovative solutions.

Develops and manages enterprise client relationships across corporate markets, driving retention, expansion, product adoption, account planning, and new business acquisition. The role involves consultative enterprise sales, negotiating large deals, coordinating cross-functional teams, and engaging senior executives at payments, fintech, and information services companies.