Top Tech Jobs & Startup Jobs in Austin, TX

Own strategic relationships for a book of enterprise ecommerce clients, drive renewals and upsells, surface risks, educate customers on product value and use cases, analyze ecommerce performance/A-B tests, and coordinate cross-functional initiatives to meet retention and growth targets.

Lead and develop a cross-functional Client Success organization, build scalable processes (health scoring, segmentation, churn prevention), own retention/NRR targets, partner with Sales and Product, hire and coach CSMs, and report portfolio insights to executive leadership to improve client outcomes.

Own and improve recommendation and search systems across feed, discovery, and search. Build retrieval and ranking (candidate generation, embeddings, two-tower models), run experiments, create user/content/session representations, and ship production ML systems with monitoring to improve retention, engagement, and content distribution.

Lead the Cloud Platform product team to replace and unify Dragos's customer portals into a single platform. Define platform and API architecture, integrate threat intelligence, managed services, AI, and compliance features, manage artifact delivery and entitlement, drive adoption and migrations, partner with engineering and stakeholders, engage customers for validation, track KPIs, and support go-to-market efforts.

Manage all onboard HR functions for the cruise ship, including recruitment, training, payroll, benefits, performance management, employee relations, crew welfare, compliance with maritime labor laws, reporting, budgeting, safety/security coordination, and continuous HR process improvements to support crew engagement and operational goals.

Serve as the first Customer Success Manager for law enforcement clients: drive product adoption, build relationships, resolve user issues, collect feedback, coordinate with product/engineering, create communications and training, and track key SaaS metrics (DAU, MAU, MRR/ARR, churn, expansion).

Sell Looma's in-store digital media and content production to alcohol brands; build and manage a book of business; prospect and manage pipeline to close deals; educate brands and agencies on point-of-decision content; design and pitch content strategies; support retail partner strategy and execution (20%).

Plan and execute global field events and trade shows end-to-end: logistics, vendor coordination, booth setup, attendee engagement, content support, inventory and expense tracking, post-event follow-up and metrics. Serve as onsite representative and cross-functional coordinator to scale programs.

The Website Strategy & Experience Lead will define and evolve the website strategy to optimize user acquisition and conversion, analyze performance, and collaborate with cross-functional teams to enhance the web platform.

Join UTOPIA's Expert Network to provide mentorship, technical and commercial guidance, strategic introductions, fundraising support, workshops, research, and venture-studio collaboration to founders and portfolio companies across emerging markets. Flexible, advisory engagements ranging from one-off sessions to longer-term support; roles are Doha-based with hybrid options and global travel opportunities.