Top Tech Jobs & Startup Jobs in Austin, TX

Design and deploy production-ready LLM pipelines and agentic workflows, automate large-scale multimodal dataset pipelines, monitor and improve agent performance, and integrate AI agents with 3D scene composition. The role also involves process documentation, incident response, and continuous improvement, with collaboration across the engine team and company founders.

Lead recruitment, enablement, and commercial activation of reseller channel partners (TSPs and DSPs). Build channel playbook, design pricing/incentives, co-sell with partners, track pipeline and partner health, and align cross-functional teams to drive measurable channel revenue.

Owns customer success for major enterprise clients by advising on Akamai solutions, assessing architectures, managing web performance, cloud, and security initiatives, and guiding adoption. Develops account strategies, builds relationships and project pipelines, leads cross-functional teams, mentors colleagues, and partners with sales and pre-sales to expand services. Requires strong technical knowledge, consulting experience, and the ability to deliver large technical programs.

Owns S&OP, demand and supply planning, inventory targets, contract manufacturer ordering, finished-goods liability, supplier performance, and new product introduction planning. Partners with Product Management, Sales, Supply Chain, Finance, and suppliers to improve forecast accuracy, availability, inventory turns, cash flow, and purchase price variance. Leads executive reporting and supports export-control and conflict-minerals requirements.

Manage strategic customer relationships from onboarding through renewal, driving product adoption, retention, and measurable business outcomes. Responsibilities include platform walkthroughs, account performance monitoring, deployment and adoption strategies, risk and opportunity forecasting, renewal support, issue coordination, process documentation, and communicating customer feedback internally. The role requires data analysis, product expertise, cross-functional collaboration, and continuous improvement of customer success processes.

Manage a portfolio of enterprise SaaS customers, guiding onboarding, adoption, engagement, and retention. Build customer relationships, monitor health and usage data, resolve issues with internal teams, prepare business reviews, communicate product feedback, support renewals, and identify expansion opportunities with Sales. The role requires strong communication, problem-solving, multitasking, CRM or CSP experience, and familiarity with SaaS or EHS software.

Leads instructional design strategy, quality standards, and a distributed designer team while advising customers on Curie implementation. Responsibilities include faculty training, instructional design scoping, proposal support, product testing, accessibility compliance, vendor coordination, and project delivery. The role partners with product and project management leaders to improve Curie, develop scalable approaches, and ensure high-quality online and hybrid course development.

Manage an assigned customer portfolio by driving renewals, retention, upsells, and cross-sells. Build trusted client relationships, identify and close expansion opportunities, prepare proposals and statements of work, and maintain accurate sales pipeline reporting. Collaborate with Customer Success, Support, Product, and leadership to support the customer lifecycle while maintaining strong product and subscription-model knowledge.

Own Epoch AI’s portfolio of AI automations, including building, maintaining, prioritizing, documenting, and retiring workflows. Manage Claude in Slack, integrations, shared prompts, skills, and AI tool spending. Help researchers and operations staff adopt AI through onboarding, coaching, guidance, and infrastructure. Track automation outcomes and report on improvements. The role requires practical AI experience, product judgment, resourcefulness, teaching ability, autonomy, and alignment with Epoch’s mission.

Performs customer-facing and internal software upgrades, patches, deployments, rollback support, validation, troubleshooting, and cloud migrations. The role also maintains documentation, supports CI/CD tooling and automation, coordinates upgrade schedules, applies security patches, and collaborates with cross-functional teams. This entry-level position develops cloud release engineering skills through mentorship and hands-on work.