Top Tech Jobs & Startup Jobs in Austin, TX

Provides second-level technical support for Aircall’s communications platform. Investigates escalated issues involving APIs, webhooks, CRM integrations, telephony, messaging, analytics, authentication, and AI features. Leads customer troubleshooting sessions, analyzes logs and payloads, collaborates with Product, Engineering, partners, and telecom providers, and documents recurring solutions. Also trains frontline support teams and improves troubleshooting processes and knowledge resources.

Leads the global cybersecurity strategy and maturity across application security, vulnerability management, cloud security, and penetration testing. Translates technical findings into business risk, partners with GRC and technology teams on remediation and compliance, and oversees security testing and risk prioritization. The role also supports secure adoption of Frontier AI and identifies opportunities to use AI for cybersecurity automation, vulnerability analysis, and risk management.

Owns and maintains organizing data systems, voter-contact tools, and organizational databases. Ensures data integrity through quality assurance, audits, standardized processes, documentation, and permission management. Supports organizers by troubleshooting tools, managing data requests, providing training, and improving workflows. Writes SQL queries in BigQuery, develops reports and visualizations, supports integrations, and collaborates with engineering and analytics teams on data models and priorities.

Leads Lantern’s consultant relations function through named ownership of major consulting and brokerage relationships. Builds durable national and local partnerships, embeds the team in active sales opportunities, improves deal outcomes, develops consultant-focused content, closes coverage gaps, and establishes outcome-based metrics. Partners cross-functionally with Sales, Client Success, Marketing, Analytics, Clinical, and other teams while building, mentoring, and managing a high-performing consultant relations organization.

Own the technical sales cycle for Databricks consulting engagements, including discovery, architecture design, solution scoping, estimation, proposals, demos, proofs of concept, workshops, and statements of work. Design lakehouse, data engineering, analytics, governance, security, and AI architectures. Partner with sales, Databricks, alliance, and delivery teams while ensuring effective handoffs into implementation.

Own strategic client relationships for retail media accounts, developing paid search and display strategies, budgets, marketing calendars, performance reports, and growth recommendations. Analyze large datasets and retail media KPIs to identify opportunities, improve advertising effectiveness, and align stakeholders. Present business reviews, support product launches, coordinate with internal teams, and streamline workflows using AI tools. The role requires strong e-commerce, digital marketing, account management, analytical, communication, and presentation skills.

Designs enterprise and healthcare technology architectures for federal pursuits, primarily supporting the Department of Veterans Affairs. Develops proposal narratives, solution concepts, architecture diagrams, modernization roadmaps, implementation strategies, staffing estimates, and technical differentiators. Collaborates with capture, engineering, delivery, pricing, and executive teams on proposals and presentations. Applies expertise in cloud, data, APIs, interoperability, DevSecOps, cybersecurity, AI, and Generative AI while supporting responsible AI practices and federal healthcare requirements.

Design and deploy production-ready LLM pipelines and agentic workflows, automate large-scale multimodal dataset pipelines, monitor and improve agent performance, and integrate AI agents with 3D scene composition. The role also involves process documentation, incident response, and continuous improvement, with collaboration across the engine team and company founders.

Lead recruitment, enablement, and commercial activation of reseller channel partners (TSPs and DSPs). Build channel playbook, design pricing/incentives, co-sell with partners, track pipeline and partner health, and align cross-functional teams to drive measurable channel revenue.

Manage strategic customer relationships from onboarding through renewal, driving product adoption, retention, and measurable business outcomes. Responsibilities include platform walkthroughs, account performance monitoring, deployment and adoption strategies, risk and opportunity forecasting, renewal support, issue coordination, process documentation, and communicating customer feedback internally. The role requires data analysis, product expertise, cross-functional collaboration, and continuous improvement of customer success processes.