Top Tech Jobs & Startup Jobs in Austin, TX

Manage high-value customer privacy requests, audit VIP information, investigate websites, document removal methods, maintain activity logs, and support data removal. The role requires improving operational processes, handling incident-response customer service, collaborating with Product and Engineering, supporting global teams, and providing feedback on problematic sites and internal tools. This position is fully in-office five days per week in Boston, with international travel as needed.

Lead complex financial analysis, accounting research, journal entry reviews, reconciliations, variance reporting, internal financial reporting, and control assessments. Provide strategic financial insights to leadership, improve reporting processes, strengthen controls, automate workflows, and manage cross-functional Finance initiatives. Serve as a functional lead by reviewing deliverables, prioritizing workloads, mentoring analysts, and advising business partners on accounting and financial decisions.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.

Owns complex enterprise and multi-campus SaaS implementations from onboarding through launch, ensuring adoption and smooth transition to Partner Success. Manages project plans, change management, stakeholder communication, risk mitigation, CRM integrations, SFTP configuration, field mapping, and data alignment. Mentors implementation team members, improves implementation standards, and serves as a trusted advisor to strategic higher-education partners.

Develop and manage editorial strategy and client communications across audiences, channels, and marketing teams. Responsibilities include maintaining editorial calendars, aligning narratives, coordinating content launches, repurposing content, tracking engagement and editorial KPIs, and creating personalized customer lifecycle communications. The role also supports onboarding, feature adoption, product announcements, service updates, editorial governance, workflow automation, and cross-functional content processes.

Own customer retention, renewals, cancellation-save opportunities, and account expansion for SMB customers. Conduct consultative sales conversations, product demonstrations, negotiations, and closing activities while identifying churn risks and increasing product adoption. Manage high-volume customer interactions, maintain accurate Salesforce records, and collaborate with Customer Success, Sales, Support, and Product teams to improve customer outcomes and recurring revenue.

Leads organizational change and transformation initiatives involving process improvements, technology implementations, and structural changes. Develops change strategies, stakeholder engagement plans, communications, training, and adoption measures. Manages and coaches team members, facilitates workshops, creates process documentation and visual materials, and advises leadership. Partners with business leaders to improve workflows, measure KPIs and ROI, and sustain organizational effectiveness across multiple departments.

Lead product design and UX strategy for Nextdoor’s monetization experiences. Design end-to-end customer journeys, prototypes, and experiments that improve conversion, retention, and revenue while protecting user trust. Collaborate with product, engineering, research, analytics, and business teams; contribute to design systems; advocate for accessibility; communicate insights to senior stakeholders; and mentor designers.

Build and operate Resend’s scalable AWS platform, infrastructure, tooling, and self-service workflows. Responsibilities include infrastructure as code, platform standards, observability, reliability improvements, incident response, automation, and collaboration with engineers across the company. The role requires expertise in distributed systems, cloud infrastructure, networking, delivery pipelines, and production operations, with opportunities to work on high-throughput systems and developer tooling.

Leads architecture and technical strategy for complex cloud, data, and AI/ML systems. Designs scalable multi-cloud infrastructure, data platforms, MLOps pipelines, model-serving systems, and LLM applications. Establishes infrastructure, DevOps, security, governance, and observability standards; leads migrations and modernization; optimizes performance, reliability, and cost. Serves as senior technical advisor to clients and leadership, mentors engineers, documents architecture, and owns high-stakes technical decisions.