Top Tech Jobs & Startup Jobs in Austin, TX

The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.

The Business Development Specialist is responsible for cold calling, managing client accounts, seeking new business opportunities, and ensuring customer satisfaction while working on a commission basis.

Lead cross-functional teams to deliver ServiceNow implementations from strategy through production and support. Own project plans, product specifications, resource management, risk mitigation, and stakeholder communication. Drive Agile delivery practices, contribute to practice growth, develop collateral, and support internal training and best practices.

Lead a team of Customer Success Managers to own renewals ARR, NDR, and expansion goals. Drive strategic account planning, identify at-risk accounts, coach for quota attainment, partner cross-functionally to improve retention and product fit, and present renewal performance to executive leadership and the board. Champion analytics and AI adoption to predict risk and personalize engagement while representing the organization externally.

Own product vision, strategy, and roadmap; convert ambiguous operational and commerce problems into clear requirements; partner with engineering and design to ship features quickly; define business-linked metrics; engage customers and stakeholders; and get close to operational realities (warehouses, carriers, checkout) to ensure product quality and impact.

The L2 Support Engineer diagnoses and resolves complex technical issues, mentors junior staff, manages support tickets, and documents solutions to optimize IT service delivery.

Design, implement, and maintain global network infrastructure including switching, routing, wireless, VPNs, firewalls, and cloud networking. Troubleshoot performance, enforce security policies, document configurations, collaborate with peers and vendors, provide on-call support, and travel to sites as needed.

The Forward Deployed Engineer at Oscilar is responsible for technical customer engagement, leading AI solution implementations, and enhancing customer relationships to manage risks effectively in financial services.

Lead pre-sales technical discovery, solution design, and proposal development for telecom/MVNO customers. Present demos, qualify inbound leads, drive deals from discovery to contract, and collaborate with marketing, product, and engineering to tailor solutions and ensure customer success.

Lead Recruiting, HR, and Events for rapid growth from ~30 to ~70 people. Build and scale hiring systems, onboarding, benefits, compliance (including visas), performance processes, and the events calendar. Manage a team of ~5, advise leadership on org design, report hiring metrics, and ensure employee support and culture as the organization scales.