Top Tech Jobs & Startup Jobs in Austin, TX

Provide first-line customer support through phone, text, and email. Become an expert in Clair’s signup, earned wage advance, and repayment products; resolve financial questions; and deliver an exceptional user experience. Collaborate with product, technology, and partner teams to investigate issues and improve support. The role requires strong communication, numerical aptitude, Zendesk experience, and enthusiasm for fintech and supporting hourly workers.

Designs, optimizes, and scales business systems and operational processes across Salesforce, HubSpot, and related technologies. Translates stakeholder needs into requirements, process maps, solution designs, data models, integrations, and acceptance criteria. Leads cross-functional systems initiatives, supports release validation and change management, improves data quality and reporting, and establishes governance and documentation standards. Partners with Revenue Operations, Sales, Customer Success, Marketing, Finance, Product, Engineering, QA, and platform administrators.

Owns complex international technical programs from pre-sale and proof of concept through deployment and ongoing support. Responsibilities include managing scope, schedules, budgets, risks, contracts, deliverables, invoicing, compliance, customer relationships, partners, and cross-functional stakeholders. The role supports international sales opportunities, builds governance and reporting frameworks, resolves blockers, and ensures programs are delivered on time across multiple countries, time zones, and regulatory environments. International travel is required as customer relationships and program milestones demand.

Leads enterprise financial planning and analysis across multiple divisions, overseeing operating plans, forecasts, P&Ls, profitability analysis, cash management, KPIs, and executive reporting. Partners with division leaders and executives to improve accountability, identify risks and opportunities, and guide operating decisions. Also performs delegated Deputy CFO responsibilities, including financial controls, risk management, and leadership continuity. Federal government contracting, indirect-rate management, FAR/CAS, DCAA, and Deltek Costpoint experience are strongly preferred.

Supports US warranty insurance product development and carrier operations. Responsibilities include analyzing product performance, managing pricing and coverage modules, maintaining policy documentation, coordinating carrier reporting and reconciliations, supporting carrier relationships, responding to audits and due diligence requests, identifying compliance risks, and collaborating with Legal, Actuarial, Finance, and Technology teams. The role also assists with product submissions and capacity requests while developing expertise in insurance product design and commercial terms.

Own full-cycle recruiting for sales roles across multiple regions, partnering with hiring leaders on sourcing, assessment, interviews, compensation communication, offers, and closing. Maintain candidate pipelines and ATS data, provide hiring insights and reports, resolve bottlenecks, and improve recruiting workflows. The role also supports headcount planning and broader corporate talent acquisition initiatives in a remote, fast-paced environment.

Gather and analyze business and system requirements across multiple systems, translating them into use cases and clear documentation. Facilitate stakeholder workshops, collaborate with cross-functional teams, evaluate technical solutions, support user acceptance testing, and help develop training materials. The role promotes Agile practices, applies UML and Domain-Driven Design, and contributes to projects from inception through delivery.

Provides Tier 1 help desk and customer support for SBA loan processing systems. Assists staff, borrowers, and lenders with applications, document uploads, online forms, and technical issues through phone, email, and ticketing systems. Reviews and routes inquiries, verifies application completeness, identifies missing or duplicate information, protects confidential data, and escalates issues appropriately. Maintains responsive service in a remote, federal-program environment while following security, privacy, VPN, and service-level requirements.

Manages claims and litigation activities, including coverage analysis, reserves, liability evaluation, settlements, defense counsel oversight, audits, policies, workflow, reporting, and staff performance. The role supervises claims professionals handling medical malpractice and severe bodily injury claims, ensures regulatory and company compliance, supports training and strategic planning, and advises leadership on claim status and settlement decisions.

Own and build the company’s data warehouse architecture, curated and semantic layers, data models, quality standards, and migration automation. Develop Redshift-based pipelines using Python, PostgreSQL, Fivetran, dbt, AWS, Airflow, and Terraform. Establish metrics governance, observability, infrastructure-as-code, AI-enabled enrichment, anomaly detection, metadata generation, and structured clinical-record ingestion. Partner with engineering, product, and commercial teams to define metrics and reliable platform change contracts while mentoring data engineers.