Top Tech Jobs & Startup Jobs in Austin, TX

Provide empathetic, high-volume phone and ticket support for trucker customers during evening/overnight ET shifts. Troubleshoot issues in real time using Zendesk, Slack, and internal systems, maintain organization under pressure, and drive excellent customer outcomes.

Build and maintain relationships with local governments, public agencies, utilities, community groups, and residents to support fiber network expansion. Resolve permitting, right-of-way, pole attachment, construction, and community issues across jurisdictions. Interpret municipal codes, agreements, and construction standards; advise internal teams; coordinate stakeholders; track complaints and project support performance; and represent Ziply Fiber at public meetings. The role requires strong communication, negotiation, project coordination, and local travel during construction periods.

Own the AWS infrastructure, deployment path, access model, and observability for a new data platform handling protected health information. Build declarative infrastructure with Terraform or CDK, implement GitOps and CI/CD, administer Kubernetes workloads, design least-privilege access, manage networking and databases, and automate operational processes including autoscaling and self-healing.

Executes RightMove’s marketing across content, email and lifecycle campaigns, reporting, events, partner enablement, and internal marketing. Responsibilities include writing and editing content, building HubSpot campaigns, managing segmentation and workflows, coordinating clinicians and vendors, tracking projects, producing branded assets, supporting events, and analyzing campaign performance. The role requires strong organization, writing, project management, marketing technology, and cross-functional collaboration skills.

Manage hourly L1 and L2 support agents, including performance, development, retention, scheduling, and staffing. Own daily queue health, support tooling, SLA performance, shift coverage, operational reporting, and Level 3 escalations. Use support economics and operational data to improve customer experience, reduce churn, and coordinate issues with product, fulfillment, and risk teams.

Manage and optimize accounting processes, controls, and financial reporting. Oversee affiliate payments, audits, UI, deferred revenue, month-end close, tax compliance, registered agents, AP, credit card reconciliation, lender reporting, and lead ad-hoc projects while collaborating with accounting staff and external stakeholders.

Conduct web, mobile, API, network, and social engineering penetration tests; identify vulnerabilities, develop technical reports, recommend mitigations, and present findings to clients. Ensure assessments align with GDPR, PCI-DSS, SOC 2, and other standards while tracking emerging threats. The role is remote and contract-based, with cloud security, certifications, mobile testing, API security, and scripting experience preferred.

Prepare and prosecute U.S. and foreign patent applications for cellular, wireless, networking, and signal-processing technologies. Draft Office Action responses, analyze technical disclosures and prior art, manage prosecution deadlines, collaborate with inventors and international counsel, and advise clients on patent strategy and portfolio development.

Develop and close new enterprise business for energy management, IoT, SaaS, and facilities solutions. Responsibilities include outbound prospecting, territory planning, pipeline generation, executive relationship building, consultative selling, full-cycle deal management, negotiations, forecasting, CRM maintenance, and cross-functional collaboration. The role targets large regional and national accounts, requires achievement of revenue and booking targets, and includes customer meetings, site visits, conferences, and industry events.

Provide technical customer support for HappyRobot’s AI platform by triaging, debugging, and resolving customer issues. Diagnose root causes, design and test solutions, collaborate with engineering and product teams, and help customers optimize AI workers through prompt engineering and voice or transcription tuning. The role requires clear communication, independent prioritization, adaptability, and strong problem-solving skills.