Top Tech Jobs & Startup Jobs in Austin, TX

Lead and manage day-to-day SOC operations, incident command, queue health, SLA adherence, QA reviews, playbook governance, team coaching, and operational improvements while reporting KPIs and driving SOC maturity.

Lead consular services and business travel team managing client portfolios for short-term business visas. Provide strategic visa and consular advice, oversee global experts and team training, manage financial performance of portfolios, expand client relationships, and stay current on international immigration regulations.

Identify and qualify new business opportunities in Houston, build relationships with prospective clients, present tailored healthcare service proposals, collaborate with sales/marketing/clinical teams, maintain CRM records (Salesforce), and monitor industry and competitor trends to grow market share and revenue.

Design, build, and deploy ML models, LLM/RAG applications, and data pipelines in production. Perform EDA, monitoring, model evaluation, dashboards, and collaborate cross-functionally to translate business needs into scalable AI solutions.

Manage a portfolio of investment and wealth management customers to accelerate time-to-value, drive product adoption, and retain/expand revenue. Coordinate onboarding, execute account plans, run trainings/workshops, surface product feedback, and partner cross-functionally to remove adoption barriers. Use AI-enabled tools and CS platforms to monitor customer health, scale outcomes, and contribute to process improvements while supporting up to 25% domestic travel.

Design, build, and maintain scalable, secure cloud platform services using IaC and automation. Improve CI/CD, observability, and compliance (CMMC/NIST 800-171), support incident response, and produce platform documentation and runbooks.

Lead Client Success, Creator Operations, and Creator Acquisition functions to drive retention, expansion, and supply growth. Scale teams, set KPIs (NPS, retention, TAT, margin), partner cross-functionally with Sales/Product/Engineering, and improve creator sourcing, onboarding, and network strategy to meet demand while protecting margin.

Apply actuarial expertise to pricing, reserving, forecasting, provider reimbursement, product development, risk adjustment, and financial planning. Develop and validate actuarial models, analyze complex healthcare claims and cost drivers, translate findings into actionable recommendations, partner with cross-functional stakeholders, and improve actuarial methods and reporting through automation and process improvements.

Design, secure, and optimize on‑prem and cloud networks; manage firewalls and switching; integrate multi‑cloud connectivity; own external links (Megaport); troubleshoot production incidents and participate in 24x7 on‑call rotation to ensure high availability.

Own commercial strategy and drive double-digit growth across strategic P&C insurance accounts. Expand enterprise footprint, lead C-suite engagements, shape client innovation, manage multi-year multi-million-dollar deals, coordinate cross-functional delivery, and represent INSTANDA at industry forums.