Top Tech Jobs & Startup Jobs in Austin, TX

The Manager of Customer Success leads a team focused on post-sales customer relationships, driving product adoption and retention while managing a portfolio of customers below $399K.

Manage relationships with Small Business and Mid-Market customers to drive product adoption, retention, and expansion. Create success playbooks, conduct QBRs/EBRs, analyze usage data to recommend features, and collaborate cross-functionally to address customer needs and improve workflows.

Manage accounts payable and treasury functions, optimize procure-to-pay and cash management processes, ensure compliance and accurate reporting, and lead and mentor an accounting team to improve financial efficiency.

Owner of post-sale technical support: triage and resolve platform, integration, and data issues; perform root-cause analysis; assist with API and SSO integrations; build support processes, SLAs, and knowledge base; surface product feedback and collaborate with Product and Engineering to improve reliability.

Full-cycle Account Executive owning inbound and outbound opportunities, managing deals from discovery through close, driving expansion in existing accounts, selling an AI-enabled SaaS platform to CX leaders, and coordinating with Solutions, Implementation, and Customer Success teams.

Drive new enterprise client development by sourcing Fortune 500 customers, building executive relationships, executing outreach campaigns, qualifying leads, and collaborating with sales, product, and engineering teams to close deals and expand accounts.

Summer regulatory affairs intern supporting North America Regulatory Affairs: collaborate with cross-functional teams, assist drafting and tracking regulatory submissions, archive correspondence, attend meetings, and support regulatory deliverables and project teams.

Lead LaunchDarkly's accounting organization, owning GL, month/quarter close, ASC 606 revenue recognition, internal controls, audits, tax coordination, systems automation, and building a scalable team and operating model for $200M–$400M+ ARR and future public-company readiness.

Lead strategy and execution for Practice Better's core platform and upmarket/premium growth. Own roadmaps, drive data-informed discovery and launches, mentor PMs, align cross-functional partners, evaluate strategic bets, and establish scalable product ways of working to deliver measurable business and practitioner outcomes.

Drive revenue in assigned territory through new logo acquisition and upsell/cross-sell; manage onboarding and delivery, represent client perspective in product strategy, escalate and resolve complex issues, create account documentation, generate pipeline, and provide account performance metrics and recommendations to cross-functional teams.