Top Tech Jobs & Startup Jobs in Austin, TX

Leads the development and ownership of Cedar’s production machine learning personalization engine. Responsibilities include ML modeling, MLOps, feature pipelines, deployment, inference, monitoring, feedback-loop optimization, compliance and fairness guardrails, technical leadership, code reviews, cross-functional collaboration, and management of ML engineers. The role requires hands-on contributions to scalable ML systems serving millions of healthcare transactions while guiding roadmap execution and model improvement.

Own end-to-end onboarding for high-revenue customers, partnering with Account Executives and internal teams to guide data migration, payments setup, website configuration, team permissions, and product enablement. Serve as the primary customer contact, manage timelines and risks, conduct walkthroughs, resolve technical issues, document progress in CRM tools, and share feedback to improve onboarding processes.

Leads Learning, Content, and Quality teams within Shared Services. Owns the strategic vision, operating models, onboarding curriculum, train-the-trainer programs, knowledge bases, quality processes, performance metrics, and AI enablement strategy. The role develops high-performing teams, reduces frontline ramp time and turnover, creates closed-loop feedback systems, and aligns training outcomes with operational KPIs while scaling support operations.

Build and lead GC AI’s revenue operations function from the ground up. Develop go-to-market processes, hire and manage a high-performing team, select and implement operational technology, align Sales, Marketing, Product, Customer Success, and Partnerships, and optimize pipeline, forecasting, retention, deal velocity, win rates, and revenue performance through data-driven KPIs.

Build AI-augmented BI dashboards, semantic layers, and AI-ready metadata. Use AI-assisted tools to accelerate SQL and dashboard development, productionize ML outputs into BI, enforce data quality and governance, and present insights to business stakeholders including C-suite.

Leads a regional psychiatry sales team, drives revenue growth, develops Clinical Account Executives, manages customer relationships, builds territory plans, oversees Salesforce pipeline usage, conducts sales meetings, and collaborates cross-functionally. The role requires recruiting and developing teams, consultative selling, strong presentation and business skills, and management of sales performance across multiple states.

Own client implementation projects from contract signing through go-live. Build and maintain project plans, track risks and blockers, coordinate internal and client stakeholders, manage communication and expectations, secure required documents and approvals, escalate delays, and improve implementation processes. Serve as the client’s primary point of contact while coordinating technical and account teams without owning technical decisions or commercial relationships.

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Build and expand fintech and payment systems using Go, microservices, databases, and cloud technologies. Design production APIs and tooling, diagnose customer issues, manage full release lifecycles, document systems, and mentor engineers. Collaborate with product and business teams while guiding AI agents to produce maintainable, observable, testable code that meets engineering standards. Work independently in a high-availability environment and contribute to next-generation financial products.

Serve as an executive advisor and technical authority for enterprise observability transformations. Assess monitoring maturity, develop transformation roadmaps, architect observability across hybrid and multi-cloud environments, standardize telemetry with OpenTelemetry and Dynatrace, and guide SRE, automation, SLI, and SLO practices. Lead strategic workshops, build Observability Centers of Excellence, influence senior stakeholders, and collaborate with product, engineering, and customer success teams.