Top Tech Jobs & Startup Jobs in Austin, TX

Provides technical support to customers by diagnosing software, hardware, and service issues, resolving escalations, interpreting REST API requests and responses, and identifying root causes. Collaborates with engineering and internal teams to deliver solutions, supports e-commerce shipping and tracking customers, and communicates effectively with audiences of varying technical expertise.

Own the full sales cycle for cloud-based software serving fire and EMS agencies, from prospecting and consultative discovery through solution design, proposals, negotiation, and closing. Build strategic pipelines, manage forecasts and CRM hygiene, navigate complex public-sector procurement, and engage chiefs, IT leaders, procurement teams, and other stakeholders. Collaborate with Sales Engineering, Marketing, Implementation, and Customer Success to support successful onboarding, adoption, and revenue growth.

Owns SwimOutlet and Sporti’s organic social presence and social creative production across video, UGC, motion graphics, and static content. Responsibilities include shooting, editing, publishing, community management, ambassador program management, paid-social creative testing, performance analysis, trend monitoring, and brand-voice stewardship. The role partners with the CMO and internal teams to align content with business priorities and optimize creative based on performance data.

Own accounts payable across multiple entities by managing the shared AP inbox, coding and processing invoices, reconciling vendor statements, resolving discrepancies, processing check and ACH payments, maintaining audit-ready records, and supporting month-end close with aging reports and accrual schedules. The role is remote and requires independent deadline management, professional communication, discretion with confidential information, and responsiveness during core business hours.

Develops and closes new and repeat business for genomics, IHC, proteomics, and flow cytometry services. Responsibilities include prospecting pharma and biotech customers, presenting scientific service solutions, coordinating strategic meetings with senior scientific leaders, managing a 25–50+ opportunity pipeline, evaluating project feasibility, advancing deals, reporting market intelligence, collaborating with scientific and commercial teams, and traveling up to 50%.

Manage technical operations for a lending platform, including lender and client configuration, production support triage, funding and service monitoring, operational reporting, SQL troubleshooting, documentation, and process improvement. Serve as the liaison between business teams and engineering, resolve known issues, escalate application bugs, maintain runbooks, and identify opportunities to reduce manual work and improve platform performance.

Partner with clients to design healthcare data science solutions, curate multimodal clinical datasets, and conduct statistical, predictive, causal inference, real-world evidence, and AI/ML analyses. Responsibilities include querying EMR and other health data sources, creating statistical analysis plans, managing SQL and analytical programming, ensuring HIPAA-compliant data quality, documenting findings, and presenting results to technical, clinical, and executive audiences.

Build and operate secure, scalable AWS and Kubernetes infrastructure using Terraform and GitOps. Administer and optimize Snowflake production environments, improve query performance, manage cloud and data-platform costs, and strengthen FinOps practices. Maintain CI/CD pipelines, observability, IAM, RBAC, networking, and secrets management while aligning with HIPAA and SOC 2 requirements. Participate in on-call rotation and collaborate with engineering, data, and security teams. Use AI-assisted engineering tools safely for infrastructure, scripting, documentation, and analysis.

Provides Tier 1 IT support through ticketing, email, chat, and phone; troubleshoots hardware, software, connectivity, Microsoft 365, VPN, and access issues. Supports employee onboarding and offboarding, account and MFA requests, asset tracking, documentation, escalation, and knowledge-base development. The role also includes cybersecurity cross-training, security incident awareness, ITSM process adherence, and evaluating AI-enabled support automations.

Design, build, and maintain automation and control systems for bioreactors and bioprocessing equipment. Tune and troubleshoot PID control loops, improve system reliability through monitoring and fault recovery, and develop safe interfaces between cloud software and physical devices. Build sensor, actuator, and embedded-controller integrations while collaborating across mechanical, electrical, process, and software engineering teams to deliver robust, scalable automation solutions.