Top Tech Jobs & Startup Jobs in Austin, TX

Manage inbound customer support tickets, comments, tasks, and emails for key B2B accounts. Resolve standard record retrieval, delivery, billing, and how-to questions within SLAs; identify and escalate technical issues; document tickets and account notes; monitor queue performance; and surface recurring feedback themes. The role also helps build and refine support playbooks and escalation processes in an early-stage SaaS environment.

Lead live online classes on data center technology for approximately 100 adult learners. Prepare and deliver lessons, answer questions, monitor participation, adapt explanations to varied experience levels, and foster an inclusive learning environment. Collaborate with program staff on scheduling, curriculum and material improvements, document feedback, and support smooth program delivery. The role requires data center or comparable infrastructure experience, technical team leadership, strong Japanese instruction skills, and English communication with internal staff.

Develop and support secure payment solutions across Ingenico EMV terminals, .NET backend services, Android integrations, processor gateways, tokenization, and mobile wallets. Implement payment workflows, device management, webhooks, settlement, reconciliation, and reporting. Participate in EMV Level 3 certification, regression testing, production troubleshooting, and reliability improvements while collaborating with internal teams and external processors.

Own paid social creative strategy across client portfolios, developing messaging frameworks and translating consumer insights, performance data, and competitive research into creative direction. Lead client presentations, reporting, testing roadmaps, QA, approvals, and cross-functional collaboration with copy, video, design, lifecycle, and analytics teams. Mentor junior strategists and creative contributors while ensuring campaigns remain strategically aligned, on-brand, and optimized for performance.

Own and optimize an AI-driven outbound and revenue operations engine focused on qualified meetings with rural and health system decision-makers. Build target-account scoring models, AI SDR workflows, lead routing, CRM architecture, attribution, dashboards, and pipeline reporting. Partner with GTM and sales teams to improve meeting-to-pipeline conversion and adoption of AI tools. The role requires healthcare market expertise, hands-on AI development, CRM administration, SQL, and automation experience.

Find and post compelling deals across consumer categories, collaborate with partners and internal teams, analyze deal performance, review partner spreadsheets, and provide feedback to improve shopping content. The role requires strong writing, communication, attention to detail, technical adaptability, basic Excel skills, category expertise, responsiveness, and willingness to work permanent evening or weekend shifts.

Design and implement scalable, secure cloud-native microservices and data platforms. Collaborate with product and stakeholders, mentor junior engineers, build CI/CD pipelines, and translate business needs into developer-ready stories.

Lead workforce capacity modeling, forecasting, and staffing strategy for Care Team operations. Build tools, dashboards, and processes to align resourcing with growth, support hiring and onboarding timelines, and analyze utilization to drive operational improvements across Care, Product, Marketing, and Finance.

Design and build AI-powered consumer applications and scalable backend systems. Implement containerized, multi-tenant hybrid-cloud infrastructure, observability, and model/agent execution. Collaborate on architecture, code quality, and drive features from design to deployment.

Lead end-to-end discoverability and domain migration strategy to secure LLM and search citation authority for Bryan Johnson and Blueprint. Build technical citation infrastructure (llms.txt, robots.txt, Schema.org), manage Wikidata/Wikipedia and YouTube transcript indexing, run LLM citation tracking, brief and oversee specialist contractors, and grow a lean discoverability team to execute a 30-day roadmap and long-term domain migration.