Top Tech Jobs & Startup Jobs in Austin, TX

Provides bilingual Spanish-English customer support for the CompliancePro SaaS platform through phone, email, and chat. Resolves technical, product, process, and compliance questions; assists with navigation, contractor account changes, and mergers. Documents cases in Salesforce or a CRM, monitors customer health, supports product adoption, escalates issues, and collaborates internally to improve customer experience and support processes.

Leads complex Sage Intacct ERP implementations from discovery through go-live and support transition. Responsibilities include requirements gathering, process analysis, solution design, configuration, testing, training, change management, risk and scope management, stakeholder engagement, and technical coordination. The role also supports presales scoping, client expansion opportunities, consultant mentoring, and continuous improvement of implementation methodologies.

Implements and supports client desktop, server, networking, security, backup, and cloud technologies in an MSP environment. Provides second-level service desk escalation, remote troubleshooting, onsite support, project engineering, documentation, ticket management, status reporting, and client communication. The role owns resolution time, customer satisfaction, utilization, and SLA metrics while maintaining certifications and adapting to new platforms.

Manages existing hardware client relationships and serves as the primary quoting resource for business IT and VoIP equipment. Responsibilities include gathering requirements, sourcing products, negotiating with vendors, registering deals, preparing accurate quotes, managing refurbished equipment requests, supporting Account Managers, protecting margins, tracking performance, and identifying hardware revenue opportunities. The role requires technical product knowledge, vendor relationship management, attention to detail, and the ability to manage multiple quotes independently.

Manage Bluesky’s relationships with news organizations, reporters, newsroom teams, and publishers. Guide partners on Bluesky and AT Protocol, develop audience-growth strategies, plan digital and in-person campaigns, define partnership metrics, and use data to improve engagement. Collaborate with product, marketing, communications, and trust and safety teams to turn partner insights into product recommendations and strengthen Bluesky’s value for news publishers.

Designs and scales high-performance backend web services and ETL pipelines supporting tens of thousands of transactions per second. Responsibilities include architecting fault-tolerant distributed systems, improving performance, developing monitoring and deployment strategies, collaborating across product and engineering teams, and supporting recruiting and onboarding. The role requires expertise in data-intensive systems, microservices, cloud architectures, and commercial SaaS products.

Own the technical relationship for strategic enterprise SaaS accounts after launch. Responsibilities include troubleshooting and escalating issues, managing SLA commitments, monitoring integrations, leading technical onboarding, conducting health reviews, supporting renewals and expansions, documenting solutions, and translating customer requirements into product feedback. The role requires strong SaaS technical support, enterprise communication, integration troubleshooting, and relationship-management skills, with familiarity in SSO, APIs, webhooks, logs, and CRM or support platforms.

Develop and deliver production-grade full-stack software across .NET/C# backend services and React front-end applications. Build reliable, scalable AWS cloud solutions, work with relational and document databases, implement CQRS, and use AI-assisted coding tools and agent-driven workflows. Validate AI-generated code for security, quality, and maintainability; collaborate with Product and QA; participate in code reviews; embed compliance and security; and mentor engineers.

Designs, develops, and maintains data pipelines, workflows, integrations, transformations, and data warehouses. Provides architecture guidance, troubleshoots more than 100 pipelines, supports stakeholders, creates reports, documents processes, participates in code reviews, mentors junior engineers, and translates business requirements into technical solutions while maintaining healthcare data privacy and security compliance.

Own and scale Boulevard’s go-to-market automation engine across Salesforce, Clay, LeanData, Gong, Outreach, and related systems. Build AI-driven enrichment, personalization, routing, lifecycle, call-insight, monitoring, and error-handling workflows. Partner with Sales Ops, Marketing Ops, Revenue Enablement, and Analytics to improve seller productivity, data quality, reporting, coaching, and pipeline generation. Document processes and identify automation opportunities that reduce manual work and support scalable revenue growth.

Validate and characterize high-speed analog and mixed-signal IPs, test chips, and ASIC products. Develop automated lab scripts and 24/7 testing flows, configure devices, operate measurement equipment, analyze results, debug hardware, review PCB and package designs, document test procedures, support reliability and ATE testing, and collaborate with design and system teams.

Lead the design and development of high-speed transmit and receive analog IC components for optical communication systems. Develop architectures using advanced SiGe BiCMOS processes, refine electrical specifications, support design reviews, collaborate with product engineering and optical systems teams, and mentor junior engineers while serving as a technical liaison between advanced R&D and product teams.

Leads cloud security architecture and implementation, focusing on data privacy, GDPR compliance, Kubernetes security, mTLS, RBAC, zero-trust networking, audit logging, threat modeling, and vulnerability assessments. Collaborates across teams, mentors junior engineers, documents security practices, monitors industry trends, and drives resilient, compliant cloud infrastructure.

Own the full sales cycle for Forma’s pre-tax benefits solutions, including prospecting, qualification, demos, negotiations, and closing. Build and manage a high-velocity pipeline of small-to-mid-market prospects through outbound, inbound, and broker channels. Manage multi-stakeholder deals, consult with HR, benefits, and finance buyers, maintain accurate CRM forecasts, and coordinate handoffs with Sales Engineering, Legal, and Implementation.