Top Tech Jobs & Startup Jobs in Austin, TX

Administer U.S. employee benefits and multi-state leave programs, including FMLA, ADA accommodations, disability, parental, and state-specific leave. Monitor regulatory changes, research legislation, recommend policy updates, manage leave cases, reconcile benefits invoices, oversee ACA reporting, and support compliance audits. Partner with employees, managers, People Operations, Finance, Legal, carriers, and vendors while maintaining accurate records and improving manual processes through automation.

Designs, deploys, and optimizes large-scale RoCEv2 data center networks supporting AI and HPC clusters up to 100,000+ GPUs. Leads congestion management, network performance, reliability, automation, validation, and observability initiatives. Provides technical direction across teams, resolves complex production failures, develops network standards and tooling, and mentors engineers while working hands-on with switching, routing, optics, cabling, and high-speed Ethernet fabrics.

Provides remote customer assistance through email, phone, chat, and other channels. Responsibilities include answering inquiries, troubleshooting product and account issues, documenting interactions, escalating complex cases, sharing recurring feedback with internal teams, and meeting service-quality and response-time expectations.

Leads the engineering organization, sets technical strategy, oversees managers, and guides architecture, reliability, security, scalability, CI/CD, and QA. Partners with Product, Design, AI, and Analytics leaders to deliver production-grade software and represent Engineering to executives, customers, partners, and investors. The role also owns recruiting, career development, headcount, vendors, cloud spend, compliance, and organizational processes while remaining hands-on when needed.

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.

Leads proactive, multi-state policy campaigns by assessing policy landscapes, developing strategies, aligning affiliates and coalition partners, coordinating internal support, creating funding narratives, and managing contractors. The role requires strong issue advocacy, policy, government affairs, relationship-building, political judgment, and campaign execution experience, particularly within state-based organizations.

Manages end-user IT operations, service management, endpoint and asset administration, onboarding and offboarding, vendor relationships, security support, SOC 2 governance, risk management, and business continuity activities. The role serves as a technology escalation point, improves service processes and documentation, tracks operational and compliance metrics, coordinates audit evidence, and partners with internal teams and external vendors in a remote-first SaaS environment.

Leads strategic account development and new-business capture for Lockheed Martin across TTM’s aerospace and defense electronics businesses. Builds executive and program relationships, identifies emerging opportunities, shapes requirements, develops capture and pricing strategies, coordinates cross-functional proposal efforts, and manages opportunities through award. Requires deep A&D electronics expertise, Lockheed Martin relationships, acquisition-process knowledge, and a record of major business wins. Travel across North America may reach 50%.

Manage healthcare partner relationships, account planning, executive reporting, and strategic initiatives supporting retention, growth, and partner outcomes. Lead partner meetings, resolve issues, analyze performance data, improve customer success processes, and communicate partner insights internally to inform product and service improvements. The role requires cross-functional influence, project management, and experience in healthcare services or health technology.

Analyzes healthcare revenue performance, develops financial models and forecasts, supports revenue recognition and accounting close, evaluates payer contract impacts, investigates payment anomalies, and delivers variance analyses and performance reporting. Partners with Finance, Accounting, Revenue Cycle Management, IT, and clinical leadership to improve revenue methodologies, automate recurring processes, and support budgeting and forecasting.