Top Tech Jobs & Startup Jobs in Austin, TX

The Senior Clinical Trials IT Business Analyst bridges Clinical Development and IT, optimizing clinical trial technologies and managing system implementations, validations, and stakeholder engagement.

Lead paid acquisition strategy across complex, multichannel client programs, owning budgets, targeting, creative testing, forecasting, and optimization. Audit measurement, model payback, LTV, CAC, and ROI, and translate data into client decisions. Partner with CRO, analytics, engineering, lifecycle, and creative teams to deliver integrated programs. Influence executive stakeholders, identify account expansion opportunities, support business development, coach junior strategists, and build scalable AI-assisted workflows and brand-specific AI agents.

Build and lead Replicant’s company-wide AI enablement program. Develop MCP integrations, shared agents, agent identity management, enterprise tool connections, reusable AI workflows, and cost-visibility mechanisms. Partner with Sales, Delivery, Finance, People, Engineering, and other teams to identify opportunities, implement solutions, promote AI literacy, and develop internal champions. Optimize AI systems through model routing, prompt caching, better agent design, and secure infrastructure.

Leads employee benefits and total rewards strategy, including self-funded health plans, compensation programs, vendor relationships, HRIS administration, compliance, claims analysis, cost containment, open enrollment, and executive reporting. Partners with leadership, Finance, and HR to optimize benefits, compensation, healthcare costs, and employee value.

Manage integrated B2B marketing campaigns, corporate events, tradeshows, partner marketing, social media, email, website, and advertising initiatives. Use Pardot and Salesforce to build campaigns, manage leads, analyze performance, track ROI, and maintain dashboards. Collaborate with sales, corporate marketing, technology partners, and internal stakeholders to support lead generation, revenue growth, brand awareness, and go-to-market programs.

Provide phone, email, and chat support to healthcare clinics using Verse Medical. Resolve ordering, product, shipping, and documentation issues; coordinate escalations with operations, billing, and customer success teams; guide product selection and order workflows; maintain accurate ticket records; update knowledge resources; and advocate for clinics and patients through empathetic, timely communication.

Configure, develop, maintain, and troubleshoot NICE CXone contact center environments, including IVR, call routing, omnichannel services, workforce management, and integrations. Support multiple business units, optimize configurations, resolve technical issues, monitor performance, and ensure reliable telephony operations. Collaborate with contact center, technical, and cross-functional teams to implement new features and provide customer and management updates.

Manage small-business customer relationships, driving retention, satisfaction, renewals, and account expansion. Advise clients on maximizing ROI from HSI’s EHS and compliance solutions, engage senior stakeholders, identify growth opportunities, communicate customer insights to internal teams, and serve as a trusted technical advisor. The role includes revenue responsibility, quarterly targets, and maintaining a 95%+ net retention rate.

Serve as a strategic partner and trusted extension of the CEO by managing complex calendars, access, domestic and international travel, briefings, meeting materials, stakeholder relationships, board presentations, executive communications, and personal logistics. The role requires exceptional judgment, discretion, organization, initiative, adaptability, and availability across time zones and outside standard hours.

Build Replicant’s internal AI enablement program by developing reusable agent workflows, MCP integrations, agent identity management, enterprise SaaS connections, and cost visibility mechanisms. Partner with Sales, Delivery, Engineering, Finance, People, and other teams to identify opportunities, implement secure AI solutions, create shared templates and skills, build AI literacy, and develop internal champions. Optimize AI infrastructure through prompt caching, model routing, tool consolidation, and improved agent design.