Top Tech Jobs & Startup Jobs in Austin, TX

Supports customer onboarding, configuration, troubleshooting, and adoption of SaaS integrations and AI-enabled workflows. Investigates API, webhook, authentication, data-mapping, and synchronization issues; documents findings; prepares engineering escalations; and validates fixes. Partners with Customer Success, Product, and Engineering while explaining technical concepts to customers, maintaining implementation records, handling sensitive credentials securely, and escalating privacy, security, clinical, and compliance concerns appropriately.

Provides inbound and outbound support to hospice and pharmacy clients through calls and tickets. Troubleshoots software issues, assists physicians with ePrescribing setup, conducts user training, contributes to FAQs and tutorials, and supports client success and sales teams. The role requires excellent communication, problem-solving, organization, customer service, and proficiency with Microsoft Office. It is fully remote, includes rotating weekend, holiday, and on-call coverage, and requires travel to twice-yearly company retreats.

Perform penetration testing of web, mobile, thick-client, and API applications. Conduct source-code reviews, white-box testing, reverse engineering, SAST and DAST, vulnerability validation, and exploit chaining. Produce detailed technical and executive reports, explain remediation, and communicate findings to clients. The role requires continuous cybersecurity learning, strong application-security expertise, and proficiency with attack proxies such as Burp Suite. This is a fully remote position limited to candidates located in Texas or Florida.

Leads and scales Rillet’s Solution Consulting team in a player-coach role. Spends most time coaching consultants through live deals, improving discovery, demos, technical validation, and deal strategy, while managing select strategic sales cycles. Builds onboarding, enablement, playbooks, metrics, demo infrastructure, and technical processes. Partners with executives and Product to communicate customer feedback, influence the roadmap, and improve solution consulting effectiveness.

Own and grow a portfolio of partners to generate partner-sourced and partner-influenced pipeline and revenue. Execute joint go-to-market initiatives, onboard and enable partners, support partner-involved sales cycles, track performance, and coordinate with Sales, Marketing, Product, and Customer Experience to scale the partner ecosystem.

Build and scale the Growth function for an AI-focused global development organization. Responsibilities include designing AI-native CRM, pipeline, reporting, and workflow systems; developing fundraising strategies and materials; leading brand, website, convening, and campaign projects; shaping external communications and thought leadership; and driving cross-functional initiatives from concept through execution.

Own lifecycle marketing strategy and execution across customer journeys to improve activation, conversion, engagement, retention, reactivation, expansion, and revenue. Design personalized email, push, and in-app experiences; manage segmentation, behavioral triggers, experimentation, and optimization. Analyze customer and journey performance, translate insights into recommendations, and collaborate cross-functionally with Product, Growth, Data, Payments, Marketing Automation, and Creative teams.

Coordinates Public Affairs workflows, deadlines, meetings, press inquiries, reporter relationships, media databases, newsletters, press releases, website updates, and communications reporting. Maintains accurate records, supports publishing and distribution, proofreads materials, tracks media coverage, and improves team processes while coordinating staff, volunteer experts, and external partners in a remote environment.

Supports organic and paid social media marketing across multiple brands by creating platform-specific content, managing content calendars, assisting with Meta advertising campaigns, tracking engagement and campaign performance, and developing recommendations. Collaborates with marketing teams on brand assets, approvals, reporting, and project work while gaining hands-on experience in digital marketing and social media.

Leads client relationship management for Experian Health, overseeing team development, client satisfaction, retention, portfolio strategy, executive relationships, escalations, revenue protection, product adoption, and operational excellence. Builds trusted relationships with healthcare clients and partners cross-functionally to improve client value and service delivery. Requires substantial healthcare revenue cycle expertise, people leadership, complex portfolio management, Salesforce proficiency, and practical use of generative AI tools.