Top Tech Jobs & Startup Jobs in Austin, TX

Manages end-to-end UGC creator partnerships, including sourcing, outreach, feedback, rate negotiation, licensing, content editing, and asset organization. Collaborates with paid social teams to optimize UGC for Meta and TikTok ads using performance metrics, platform best practices, hooks, calls to action, and creative testing. Maintains creator relationships, tracks trends, and ensures content meets brand and performance objectives.

Build and operate full-stack features for CPI’s cloud-native learning platform. Develop C#/.NET microservices, event-driven services, Azure integrations, SQL data models, and React components. Own features from design through production, including testing, deployment, monitoring, incident response, and continuous improvement. Collaborate with product and design partners, practice secure and accessible engineering, use AI-assisted development tools, mentor engineers, and contribute to technical experiments and agile delivery.

Lead a backend-focused software engineering squad building C#/.NET microservices for CPI’s Azure-based learning platform. Own technical direction, architecture, delivery, service reliability, incident response, observability, secure coding, and continuous improvement. Remain hands-on with backend development while contributing to React features, mentor engineers, lead design and code reviews, and promote AI-assisted development. Partner with product and engineering leadership to deliver scalable, maintainable services through frequent, low-risk deployments.

Provides technical support to customers through phone and email, manages and prioritizes support cases, tracks resolutions, and maintains customer satisfaction metrics. Supports sales, study management, marketing, and QA activities while developing expertise in Medrio’s SaaS platform and clinical research industry. The role includes structured onboarding, progressive responsibility, and collaboration with internal teams.

Build and scale business intelligence solutions that automate processes, integrate and transform data, and deliver actionable visualizations. Partner with business stakeholders to define requirements, develop Databricks workflows and pipelines using SQL and PySpark, collaborate with technology and data science teams, lead project deliverables, and mentor junior team members.

Develop and maintain features for a React Native VoIP mobile app, integrate native Android/iOS modules when needed, collaborate with backend engineers on APIs and real-time communications, optimize performance, debug production issues, and contribute technical insights to the product roadmap.

Own web design projects from creative direction through final execution, creating responsive, accessible, conversion-focused digital experiences. Develop Figma systems, components, prototypes, wireframes, and high-fidelity designs; collaborate with developers, strategists, project managers, clients, and designers; present and defend design decisions; incorporate feedback; and apply AI and emerging tools to improve creative workflows.

The Strategic Account Manager will manage client portfolios, drive account growth, conduct market research, and provide strategic insights, all while ensuring client satisfaction.

Participate in a paid remote interview about AI-assisted software engineering. Discuss your development workflow, use of coding assistants such as Copilot, Cursor, or Claude Code, model comparisons, debugging practices, prompt strategies, and challenges with generated code.

Leads Leap’s technical implementation organization and a large portfolio of healthcare client launches. Responsibilities include managing implementation leaders, setting delivery processes and escalation paths, overseeing eligibility, claims, prior authorization, SFTP, and platform configuration work, resolving off-track implementations, improving QA and data integrity, and partnering with Engineering, Finance, Client Success, TPAs, health plans, and carriers to deliver accurate, on-time go-lives.

Leads and develops a senior client success team while building scalable operating systems, escalation paths, account coverage models, playbooks, health scoring, and renewal workflows. Owns executive relationships with employers, TPAs, PBMs, and benefits consultants; oversees retention, utilization, satisfaction, and resolution metrics. Partners cross-functionally to improve service delivery, manage portfolio risks, support renewals and expansion, and deliver a high-touch client experience during rapid growth.

Manages client accounts, serves as the primary contact for inquiries and issue resolution, coordinates meetings and events, supports proposals and reports, and tracks client interactions and transactions for management updates.

Supervise and develop a team of customer service representatives, ensuring service quality and customer satisfaction. Manage call center policies, procedures, performance evaluations, coaching, and professional development. Analyze performance metrics to identify improvement opportunities, implement strategies to optimize team results, and collaborate with other departments to resolve customer issues and improve the overall customer experience.

Supports business process efficiency by maintaining standard operating procedures, identifying improvement opportunities, coordinating process meetings, collecting and analyzing data, preparing reports, and collaborating with cross-functional teams to align processes with business objectives and company policies.