Top Tech Jobs & Startup Jobs in Austin, TX

Provides day-to-day cloud operations support across Azure, Microsoft 365, AWS, and other environments. Responsibilities include resolving alerts and tickets, patching, backups, access management, resource tagging, documented infrastructure changes, monitoring health and costs, supporting incidents and migrations, maintaining documentation, and scripting repeatable tasks. Works under senior engineer guidance and follows runbooks, service-level objectives, and change management procedures.

Edit and publish five short-form vertical videos weekly for Instagram, YouTube Shorts, and TikTok. Responsibilities include shaping footage into clear stories, adding captions, graphics, sound, and music, formatting content for each platform, meeting 48-hour deadlines, incorporating revisions, and building reusable editing templates.

Provides high-volume inbound phone support for auto claims customers, agents, repair facilities, and business partners. Responsibilities include researching, validating, updating, and processing claim information across multiple systems; resolving inquiries; documenting activity; coordinating follow-ups; and recommending process improvements. The role requires strong communication, empathy, accuracy, adaptability, multitasking, and effective problem-solving in a fast-paced environment.

Owns customer billing, invoicing, AR/AP communications, collections, and NetSuite billing workflows. Supports financial reporting, month- and quarter-end close, SOC 2 compliance activities, access reviews, employee reporting, process improvement, and general business operations. The role also coordinates with customers, vendors, leadership, and finance resources while managing assigned projects and overseeing a part-time team member.

Develops, configures, administers, and optimizes AI solutions and agents supporting healthcare business processes. Evaluates AI behavior, monitors metrics, tests outputs, maintains documentation, and recommends improvements. Partners with technical, governance, compliance, and business stakeholders to promote responsible adoption and measurable outcomes. Designs prompts, workflows, conversational experiences, and quality standards while ensuring privacy, accessibility, security, and human oversight requirements are addressed.

Leads underwriting systems and product ownership for commercial insurance lines within Guidewire PolicyCenter. Prioritizes backlogs, creates user stories and acceptance criteria, coordinates releases, supports development and QA, conducts user acceptance testing, resolves production issues, develops training materials, and guides analysts. Partners with underwriting, IT, actuarial, operations, billing, claims, and other stakeholders to improve workflows, compliance, system functionality, and user experience.

Responsible for accounting, reporting, reconciliation, and analysis of ceded and assumed reinsurance transactions. Prepares journal entries, financial disclosures, statutory schedules, management reports, and cash settlements while ensuring GAAP, statutory, SOX, and internal-control compliance. Collaborates with Finance, Actuarial, Underwriting, Claims, and Reinsurance Operations, supports audits and system enhancements, improves processes, and mentors team members. Requires insurance or reinsurance accounting experience, strong analytical skills, and proficiency with Excel and financial systems.

Build and maintain internal applications, automations, integrations, and AI tools using the VITALs backlog. Responsibilities include software development, workflow automation, cloud deployment, testing, code review, CI, user acceptance testing, and release documentation. The role also involves discovering process inefficiencies, collaborating with department leads, supporting IT escalations, evaluating AI tools, training employees, and contributing to application architecture and AI strategy.

Own provider onboarding, platform support, documentation, feedback collection, issue triage, and product improvement for Skin Clique’s provider network. Partner with Product, Engineering, Design, Operations, and support teams to reduce time-to-value, improve provider satisfaction, prioritize platform fixes, communicate incidents, and optimize ProviderOS workflows using analytics, instrumentation, and customer feedback.

Owns the Pay with GasBuddy+ product end to end, including backlog prioritization, roadmap input, agile delivery, partner and bank coordination, compliance controls, audits, production incidents, mobile releases, UAT, and product health metrics. The role leads card program operations, manages external partners, translates financial regulations into product requirements, and coordinates with engineering, finance, legal, marketing, support, and compliance teams.