Top Tech Jobs & Startup Jobs in Austin, TX

Manage enterprise customer success by guiding product integrations, troubleshooting support issues, prioritizing engineering requests, creating documentation and training materials, and ensuring customers achieve strong results. The role requires understanding organizational stakeholders, aligning priorities, communicating effectively, and continuously improving the integration and customer experience.

Own creative strategy for DTC acquisition across multiple products and customer segments. Conduct customer research, develop direct-response angles, hooks, scripts, and visual formats, and create sprint plans for writers, creators, editors, and production. Evaluate Meta advertising performance using acquisition and engagement metrics, expand profitable winners, discover new growth opportunities, and maintain a diversified creative portfolio. Coach creative teams and use AI tools to improve research, ideation, scripting, and execution.

Close new B2B accounts, personally onboard clients, manage account performance, and grow revenue through reloads, upselling, cross-selling, referrals, and improved retention. Conduct virtual discovery meetings, demos, screenshare training, follow-ups, and account optimization. Maintain accurate CRM records, monitor client behavior, address churn risks, forecast revenue, and report weekly account growth.

Plans and schedules electrical and instrumentation turnaround work, including developing scopes, construction packages, field verification, materials coordination, contractor safety, risk management, Primavera P6 scheduling, daily outage updates, management of change documentation, and project closeout. The role requires extensive turnaround planning, maintenance, engineering, and E&I construction experience, with travel across the U.S. and Canada and extended work hours during turnarounds.

Supports daily customer support operations through employee supervision, scheduling, workflow management, KPI monitoring, CRM administration, and service quality oversight. Handles escalated customer concerns involving refunds, billing disputes, payments, and financial resolutions. Coaches employees and team leads, conducts root cause analysis, recommends operational improvements, coordinates cross-functional issue resolution, and acts for the Operations Manager when needed.

Supports BaaS fraud risk oversight by monitoring fraud events, conducting low- and medium-risk reviews, identifying policy gaps, tracking investigations, and escalating concerns. Analyzes trends, prepares management reports and recommendations, advises FinTech partners, maintains audit-ready GRC records and fraud procedures, and supports AI and automation initiatives. Requires knowledge of banking regulations, fraud analysis, GRC platforms, and effective communication with internal teams and partners.

Manage and grow sales across a Salt Lake City territory by developing contractor, builder, distributor, and commercial relationships. Achieve sales targets, execute market-development programs, provide product and installation training, manage pricing and contracts, analyze sales performance, maintain CRM activity, support jobsite commissioning, resolve customer and warranty issues, and collaborate with engineering on product concerns. The role requires extensive territory travel, strong presentation and negotiation skills, and construction-products industry expertise.

Leads piping and mechanical equipment engineering across front-end and detailed project phases. Responsibilities include piping specifications, stress analysis, support design, code compliance, equipment selection, hydraulic calculations, vendor coordination, and interdisciplinary project communication. The role supports industrial projects in petrochemical, oil and gas, power generation, and mineral processing environments while guiding quality management and project execution.

Provide high-volume customer support, meet SLAs, resolve customer issues, onboard properties, and assist operations teams. The role involves improving building processes, identifying problems, enforcing parking rules when needed, and coordinating towing services. Candidates must work independently, multitask effectively, use support tools and AI, and be flexible for evening, weekend, and variable shifts.

Owns commercial and relationship management for existing customers, driving renewals, retention, expansions, cross-sell, and upsell. Develops account strategies, manages opportunities and forecasts in Salesforce, leads consultative sales motions, monitors account health and churn risk, communicates product value, and coordinates internal teams to resolve escalations and support customer adoption.