Top Tech Jobs & Startup Jobs in Austin, TX

Lead customer success strategy for enterprise and mid-market healthcare clients, owning net revenue retention, renewals, expansion, platform adoption, and value realization. Manage and grow a Customer Success team, build scalable playbooks and workflows, resolve escalated operational and technical issues, conduct executive business reviews, and collaborate with Product, Engineering, and Implementation teams. Maintain executive relationships with health systems and revenue cycle leaders while using customer and product data to reduce churn and identify growth opportunities.

Leads Sunbird’s global pre-sales engineering organization, including team development, recruiting, resource planning, technical sales execution, discovery, demonstrations, proof-of-concepts, RFP responses, and sales-to-services handoffs. Partners with Sales, Product, Services, and Support to improve technical win rates, POC conversion, customer outcomes, and execution consistency. The role manages strategic opportunities, enables sales teams, governs technical evaluations, and translates customer and competitive insights into actionable product feedback.

Identifies, qualifies, and develops new business opportunities across key and enterprise accounts. Serves as the first contact for inbound leads, manages intent and ABM signals, conducts account and market research, supports Account Executives, builds target lists, assists with events, and maintains accurate Salesforce data. The role collaborates with Sales, Marketing, Product, and Customer Success and provides a foundation for enterprise sales or account management.

Own product metrics, customer feedback, and end-to-end experiments for assigned product areas. Diagnose performance, conduct customer conversations, work closely with operations, consultants, Care, engineering, and senior product leaders, and communicate progress, blockers, and decisions. The role emphasizes AI-enabled productivity, rigorous verification, operational understanding, and improving customer experiences.

Sell homeowners, auto, RV, and other personal insurance products through consultative customer engagement. Manage inbound and outbound leads, recommend coverage, cross-sell and upsell policies, prepare quotes, gather underwriting information, and guide customers through purchase and binding. Maintain accurate customer records in Close.AI, explain policy terms clearly, and stay current on insurance products, systems, and carrier platforms. The role is office-based with uncapped commissions and licensing support.

Entry-level AI operations role supporting an Austin-based sports academy. Responsibilities include running ads, creating AI videos, building websites, automations, dashboards, and internal tools, screening candidates, managing tasks, and experimenting with AI workflows. The role emphasizes autonomy, rapid learning, organization, adaptability, and producing real work using AI-first tools.

Own Paddle’s self-serve business line and commercial performance from acquisition through retention. Set strategy, optimize activation and time-to-value, define pricing and packaging, manage unit economics, shape demand, deepen partner channels, and lead cross-functional execution across Product, Engineering, Finance, Risk, Partnerships, and RevOps. Build experimentation, tooling, and tracking while using data and AI to improve conversion and profitable growth.

Advise clients on insurance coverage, recommend retirement risk-management solutions, place products using company systems, maintain compliant records, nurture existing client relationships, and stay current on industry information. The role also involves implementing marketing strategies, providing customer service, supporting community initiatives, and collaborating with a team. Benefits include training, flexible scheduling, career growth, uncapped bonuses, and an unlimited earning potential.

Provides Level 2 hands-on technical support for corporate users, laptops, desktops, workstations, and applications. Troubleshoots Windows and macOS hardware/software issues, images and deploys devices, supports Active Directory, Microsoft 365, VPNs, endpoint management tools, and user accounts. Manages IT tickets, assists with conferencing technologies, documents resolutions, and escalates complex issues.

Build and operate customer-facing product capabilities across discovery, booking, payments, guest journeys, reporting, AI functionality, and integrations. Own end-to-end features across React, Next.js, TypeScript, NestJS, PostgreSQL, and event-driven workflows. Partner with Product and Design, shape ambiguous problems, improve platform reliability, and manage testing, observability, security, production releases, and operational follow-through.