Top Tech Jobs & Startup Jobs in Austin, TX

Act as primary technical partner for enterprise customers, troubleshoot complex issues across contact center platforms and integrations, coordinate escalations, leverage AI tools for insights, drive customer outcomes, share feedback with Product/AI teams, mentor peers, and shape AI-augmented support processes.

Lead strategic enterprise support for high-value customers, resolve critical escalations across CX platforms, drive AI-augmented support practices, mentor engineers, influence product direction, and ensure customer adoption, retention, and long-term success.

Remote short-term contract to review, label, classify, and validate text data for LLM training. Follow detailed guidelines, ensure accuracy and consistency, identify edge cases, perform quality checks, and meet productivity standards while working independently.

Own end-to-end planning and execution of Camunda's largest internal gatherings (Camunda Kickoff) and year-round culture/connection programming. Manage logistics, vendors, budgets, stakeholder alignment, content curation, on-site production, and post-event retrospectives. Build scalable processes, maintain an events playbook, and measure event effectiveness.

Lead design, development, and administration of application interfaces, APIs, and secure file transfers. Administer GoAnywhere MFT, manage Windows/Linux servers, support Azure hybrid integrations, troubleshoot network connectivity, provide technical leadership, establish integration best practices, and mentor team members to deliver secure, compliant solutions.

Manage all phases of subcontract administration including acquisition planning, cost analysis, negotiations, compliance, and closeout. Support proposal evaluations and maintain subcontract files, coordinating with various internal and external stakeholders.

Design, build, and maintain backend services, data processing, REST APIs, and Electron-based thick client desktop applications. Ensure secure, scalable client-server architectures, process structured data at scale, support containerized development and automated build pipelines, collaborate with designers, and mentor junior engineers while following Agile best practices.

Design, build, and optimize scalable, secure backend services, APIs, and data pipelines to support thick-client desktop applications (e.g., Electron). Focus on performance, concurrency, data modeling, authentication/authorization, and integration with DevSecOps pipelines. Collaborate on schema design, code reviews, CI/CD, containerization, and secure communications in regulated environments.

Support, configure, test, and optimize Workday HCM (Recruiting, Talent, Core). Provide production support, develop reports/dashboards, manage releases, drive integrations, train users, document configurations, and lead cross-functional system projects and improvements.

Provide timely, accurate customer support across phone, in-person, and online channels. Research and resolve routine to complex inquiries, document interactions, educate customers on products/services, identify trends, assist with order/payment/eligibility/claims processes, perform QA testing as needed, and occasionally travel for events or client meetings.

Lead and execute multi-channel donor acquisition, retention, upgrade, and reactivation initiatives. Design donor journeys, manage segmentation and campaign execution across email, direct mail, SMS and paid channels, track KPIs, forecast and report on ROI, and collaborate with product, data, and agency partners to grow donor lifetime value and engagement.

Lead client workshops and discovery to map current/future-state processes, translate business needs into functional requirements and user stories, and produce clear process documentation. Partner with technical leads to hand off specs, use AI tools to accelerate deliverables, and travel onsite several times per quarter to support workshops and key milestones.

Lead client-facing discovery and facilitation for Salesforce-based quote-to-cash transformations. Run workshops, map journeys, document current/future states, produce user stories and functional specs, and partner with technical leads. Travel onsite a few times per quarter and contribute to internal playbooks and delivery assets.

Own end-to-end fullstack features across a modern stack, build and maintain integrations (payments, gift cards), debug production incidents, participate in on-call rotation, make pragmatic system design decisions for scale and reliability, and champion an AI-first development workflow using tools like Claude and agents.