Top Tech Jobs & Startup Jobs in Austin, TX

Serve as customers' analytics and measurement expert during onboarding and post-sales. Define measurement strategies, configure data-driven recommendations, perform performance analysis using first- and third-party data, lead discovery sessions, and consult on implementations to align data strategy with business KPIs and maximize Demandbase value.

The Referral Navigator manages EMR/Referral portals, responds to referrals, communicates with sources, pre-checks insurances, and collaborates with sales for patient care transitions.

Analyze IVR journeys, call drivers, and routing outcomes in multi-region contact centers. Transform IVR logs and interaction data into actionable insights, build dashboards (Tableau), model customer journeys, measure IVR KPIs, and support architecture and design decisions to improve containment and reduce customer effort.

Provide multi-channel support (phone, chat, email) to potential and existing customers, resolve billing and administrative questions, document interactions in ticketing/CRM, and suggest process/product improvements to improve customer experience.

Build and maintain API-to-API and EHR integrations (FHIR/HL7), collaborate with Product and Customer Success, develop integrations in Rhapsody, provide documentation and on-call support, and improve integration architecture and processes.

As a Customer Sales Advisor, you'll respond to customer inquiries, convert calls into sales, and improve customer satisfaction and retention.

Drive outbound pipeline generation through high-volume prospecting, spending 3-4 hours daily on cold calls. Manage and optimize multiple AI tools and agents, generate qualified meetings for New Business Directors, maintain HubSpot data integrity, and collaborate with sales teammates to hit quotas and accelerate opportunity conversion.

Design, build, and maintain backend services and APIs (REST/GraphQL) using modern .NET. Build cloud-native, event-driven systems on AWS, integrate third-party APIs, own features end-to-end, and participate in code reviews, design discussions, and operational improvements to ensure reliability and scalability.

Lead end-to-end Dynamics 365 CE solution architecture and delivery. Partner with clients to translate business needs into scalable Dynamics CE solutions, drive hands‑on configuration, integrations, testing and deployment, mentor delivery teams, and ensure solutions meet Microsoft best practices, security, and quality standards.

The Salesforce Administrator is responsible for managing Salesforce and Marketing Cloud to optimize support for sales and marketing initiatives, focusing on reporting, data integrity, and process improvements.