Top Tech Jobs & Startup Jobs in Austin, TX

Configure, develop, maintain, and troubleshoot NICE CXone contact center environments, including IVR, ACD, call routing, auto dialers, workforce management, and interaction analytics. Integrate CXone with other systems, optimize multiple business units, support contact center teams, resolve service issues, implement new features, and monitor system performance, availability, and reliability.

Summer internship involving hands-on projects across actuarial processes, reporting, accounting, claims handling, underwriting, and IT. Interns receive mentorship, professional development, networking opportunities, and exposure to multiple departments while contributing to meaningful business challenges. The program runs from May through August 2027, with opportunities for interns to return during academic breaks.

Leads actuarial financial data systems and marts, developing data solutions, extracts, reports, analyses, automations, validations, and executive reporting support. Manages data mart maintenance, audits, business requirements, technical specifications, user acceptance testing, and system implementations. Provides technical leadership, coordinates vendors and departments, trains junior staff, and advises project teams on data architecture, business rules, configuration, and financial data quality.

Own Marketplace advertising campaigns from inventory booking through launch, delivery, pacing, QA, and post-campaign review. Build campaigns in the internal CMS and Braze, create collection pages from design specifications, configure A/B tests, monitor budgets and performance, coordinate seasonal timelines across cross-functional teams, maintain documentation, and improve campaign tooling. The role requires strong operations, communication, prioritization, and attention to detail in a fast-paced environment.

Own and scale product operations by developing product analytics, dashboards, planning processes, request management, customer feedback systems, roadmap communications, and cross-functional workflows. Partner with Product, Engineering, Sales, Marketing, Customer Success, and Support to improve visibility, alignment, prioritization, and execution. Use SQL, business intelligence tools, and product analytics platforms to generate actionable insights and support executive decision-making.

Own end-to-end product experiences for a data-intensive, AI-native fintech OS: convert complex financial logic and APIs into intuitive flows, design dashboards and workflows, build and maintain a scalable Figma design system aligned with React components, prototype with real data, and collaborate closely with engineers to ensure usable, accurate UX.

Leads Oracle Fusion ERP design, configuration, testing, implementation, administration, troubleshooting, reporting, integrations, and process improvement across SCM, HCM, Finance, EPM, and Payroll. Partners with business and IT teams, documents workflows and requirements, supports application systems, manages change, and mentors junior analysts. The role requires strong communication, problem-solving, and project collaboration skills.

Leads and develops a high-performing technical support team, overseeing multi-channel service performance, SLAs, staffing, training, dashboards, and process improvements. Serves as a technical escalation point for API, integration, data, and production issues using SQL and log analysis. Partners with Engineering and Product on incident response, bug resolution, and product improvements while managing client relationships and strategic support initiatives.

Conduct keyword research, technical site crawls, content opportunity analysis, competitive research, and SEO performance analysis. Translate data into actionable insights, support client reporting and deliverables, contribute to content strategy, and assist with inbound marketing and business proposals. The role collaborates with SEO and content strategy teams to improve organic search performance and conversions.

Own the full customer lifecycle for approximately 150 mid-market and enterprise SaaS accounts across North and South America. Lead onboarding, adoption, retention, renewals, expansion, billing, and escalations while driving GRR and NRR. Build executive relationships, monitor customer health and product usage data, deliver business reviews and enablement, develop scalable playbooks, and collaborate cross-functionally to resolve issues and influence product improvements.