Top Tech Jobs & Startup Jobs in Austin, TX

Provide technical customer support across iOS, Android, and web platforms. Troubleshoot issues, reproduce and document bugs, identify trends, escalate urgent problems, and communicate customer feedback and feature requests to Product and Engineering. Manage a high ticket volume with empathy, explain technical concepts clearly, and collaborate with Product, Engineering, Marketing, Analytics, and Trail Data Operations. Experience with support tools, AI support bots, public support content, languages, or mapping applications is beneficial.

Build software that productizes enterprise mortgage-lender onboarding. Responsibilities include automated tenant provisioning, configuration-as-code, environment promotion, data migration from legacy systems, reconciliation reporting, multi-tenant feature rollouts, smoke tests, conformance suites, and infrastructure or CI/CD improvements. The role spans backend, frontend, cloud infrastructure, security, reliability, and collaboration with implementation teams.

PhD-level AI Engineering intern to apply machine learning to large-scale intraday and tick financial data. Responsibilities include alpha generation, portfolio optimization, risk modeling, data preprocessing, and collaboration with researchers to deploy robust ML models for trading.

Own a portfolio of SaaS customers across onboarding, enablement, adoption, renewals, upselling, and cross-selling. Build account plans tied to customer priorities, ROI, and growth goals; conduct QBRs and executive engagements; develop multi-threaded relationships; identify risks and opportunities; coordinate issue resolution; and gather customer feedback. The role requires strong communication, technical aptitude, data interpretation, influence, and customer-facing account management experience.

Lead revenue growth management strategy across pricing, promotions, trade investment, mix, and price-pack architecture. Build commercial guardrails, evaluate profitability and incrementality, optimize portfolios, support customer and channel strategies, and develop scalable analytics tools and routines. Partner cross-functionally with Sales, Marketing, Category Management, Finance, Supply Chain, Analytics, and IT to drive adoption, improve data quality, and accelerate profitable growth.

Own UX and UI design for a Massachusetts public-service Family Portal and Case Management System. Create wireframes, user flows, high-fidelity mockups, prototypes, and design-system components; translate complex eligibility and case-management workflows into accessible interfaces. Collaborate with engineers, product managers, stakeholders, and agile teams through implementation, reviews, demos, and accessibility assessments. The role requires autonomy, rapid prototyping, strong communication, and familiarity with WCAG compliance, government services, and potentially multilingual or trauma-informed design.

Manage and grow an existing portfolio of government accounts through outbound renewal and upsell calls. Consult with decision-makers, assess needs, recommend solutions, address lease issues, overcome objections, close sales, and maintain client satisfaction. Responsibilities include following up on opportunities, documenting activities in CRM systems, forecasting, resolving escalations with internal teams, and improving sales performance.

Own strategic enterprise health system accounts, driving retention, expansion, and long-term partnerships. Advise revenue cycle executives, guide clients through No Surprises Act and IDR workflows, lead account planning and QBRs, resolve complex issues, and translate account analytics into recommendations. Build scalable client success playbooks and frameworks, synthesize client feedback for internal teams, and influence Product, Engineering, Operations, and Sales without direct reports.

Own a portfolio of brand accounts across influencer marketing programs. Manage client relationships, campaign timelines, scopes, budgets, reporting, and delivery across seeding, paid, and integrated campaigns. Translate engagement, earned media value, sales lift, and affiliate data into actionable recommendations. Identify account risks, renewal drivers, and upsell opportunities while maintaining efficient workflows and clear communication across teams.

Leads business analysis for Guidewire PolicyCenter initiatives by eliciting and documenting requirements, clarifying scope, reconciling stakeholder needs, facilitating Agile collaboration, resolving escalated issues, supporting defect testing, and implementing business rules and regulatory changes. Mentors other analysts, translates between technical and business audiences, evaluates change requests, and drives continuous process improvement.