Top Tech Jobs & Startup Jobs in Austin, TX

Leads Leap’s technical implementation organization and a large portfolio of healthcare client launches. Responsibilities include managing implementation leaders, setting delivery processes and escalation paths, overseeing eligibility, claims, prior authorization, SFTP, and platform configuration work, resolving off-track implementations, improving QA and data integrity, and partnering with Engineering, Finance, Client Success, TPAs, health plans, and carriers to deliver accurate, on-time go-lives.

Leads and develops a senior client success team while building scalable operating systems, escalation paths, account coverage models, playbooks, health scoring, and renewal workflows. Owns executive relationships with employers, TPAs, PBMs, and benefits consultants; oversees retention, utilization, satisfaction, and resolution metrics. Partners cross-functionally to improve service delivery, manage portfolio risks, support renewals and expansion, and deliver a high-touch client experience during rapid growth.

Manages client accounts, serves as the primary contact for inquiries and issue resolution, coordinates meetings and events, supports proposals and reports, and tracks client interactions and transactions for management updates.

Supervise and develop a team of customer service representatives, ensuring service quality and customer satisfaction. Manage call center policies, procedures, performance evaluations, coaching, and professional development. Analyze performance metrics to identify improvement opportunities, implement strategies to optimize team results, and collaborate with other departments to resolve customer issues and improve the overall customer experience.

Supports business process efficiency by maintaining standard operating procedures, identifying improvement opportunities, coordinating process meetings, collecting and analyzing data, preparing reports, and collaborating with cross-functional teams to align processes with business objectives and company policies.

Versar offers SkillBridge internship for transitioning service members, providing hands-on experience in various fields including logistics, engineering, and IT.

Coordinates Americas partner marketing campaigns and events, including Salesforce setup, registration, attribution, vendor logistics, swag inventory, budgets, purchase orders, invoices, and post-campaign reporting. Builds scalable calendars, trackers, intake forms, and SOPs while collaborating with partner marketing, channel sales, and external vendors. Tracks leads, deal registrations, pipeline influence, and ROI across MDF-funded and company-funded programs.

Supports DIRECTV Commercial business operations through project and strategic initiative execution, reporting, specialty billing, manual process oversight, issue resolution, user acceptance testing, and process improvement. Collaborates with Sales, Marketing, IT, Finance, Legal, Customer Service, and project management teams to implement scalable solutions, maintain documentation, resolve production issues, and improve operational efficiency. This remote role requires 5–10% travel.

Supports territory pricing by processing contractual price changes, analyzing sales and margin trends, preparing value gap, inflation, PSVM, and customer impact reports, and advising sales and branch leadership. Identifies pricing actions to improve gross margin, sales value, and customer satisfaction; approves minimum pricing holds and provides pricing help desk support. Requires strong analytical, communication, detail-oriented, and problem-solving skills.

Prepare and process 750+ monthly sales and use tax returns for complex clients. Onboard clients, reconcile tax data, resolve compliance issues, manage tax notices, and support electronic filings. Build process efficiencies using Excel, Microsoft 365, VITR, and automation tools. Lead improvement teams, document procedures, mentor junior staff, and communicate with clients while managing peak-period workloads.

Leads manufacturing systems readiness for a greenfield facility, including requirements, configuration, integration, testing, deployment, launch, stabilization, and transition to site ownership. Coordinates Operations, IT, Engineering, Quality, HR, suppliers, and manufacturing systems teams. Supports workforce training, user adoption, documentation, governance, data integrity, cybersecurity, production traceability, and operational performance. Tracks milestones, risks, dependencies, and deliverables while ensuring MES, Tulus, ERP, and related shop-floor systems meet plant startup and ongoing production needs.

Leads people-readiness strategy and execution for major business expansion initiatives. Owns workforce planning, organizational design, recruiting, compensation, HR systems, employee relations, onboarding, training, communications, and change management. Develops integrated HR project plans, manages risks and dependencies, coordinates cross-functional stakeholders, and measures readiness outcomes. Requires extensive HR and manufacturing experience, strong influence and project leadership skills, and the ability to operate across regions and cultures. Significant domestic travel up to 75% is required, with possible international travel.

Leads end-to-end supply chain and procurement readiness for plant startups and strategic initiatives. Oversees supplier sourcing, contracts, production planning, MRP, inventory, logistics, warehousing, SAP readiness, launch testing, risk mitigation, organizational change, and transition to sustained site operations. Coordinates cross-functional and global partners while managing project plans, milestones, performance measures, and readiness criteria. Requires significant domestic travel and possible international travel.

Build Prelim's first business operations function: create cross-team coordination, workload visibility, operational rhythms, staffing and project coordination, and manage vendors/logistics to ensure scaled, reliable delivery while working closely with the founder and team leads.

Owns the technical product backlog and prioritizes features, defects, technical debt, and improvements. Translates strategic initiatives into development work, defines acceptance criteria, coordinates delivery and dependencies, and accepts completed work. Partners with product managers, engineering, architecture, and business stakeholders to ensure scalable, reliable, compliant services. Drives defect remediation, service quality, continuous improvement, stakeholder communication, and effective use of AI and digital tools.