Top Tech Jobs & Startup Jobs in Austin, TX

Own customer onboarding from signed agreement through first results, including sales handoff, stakeholder engagement, technical setup, data validation, use-case development, escalations, and transition to Customer Success Managers. Build scalable onboarding playbooks, systems, and tools; document best practices; train future teammates; and use AI to develop workflows and automations. The role is fully remote and supports mid-market and enterprise brands.

Manage a portfolio of SaaS customers, driving retention, renewals, upsells, cross-sells, and professional services sales. Build strategic account plans, engage executive stakeholders, maintain CRM forecasting, conduct account reviews, resolve escalations, and advocate for customer needs. Collaborate with sales, product, support, services, and marketing teams while analyzing account health and documenting best practices.

Lead integration-domain architecture and delivery for an AI-driven cybersecurity platform. Design and operate production microservices integrating REST, GraphQL, streaming, MCP, and LLM-based services. Make system architecture and API decisions, mentor engineers, conduct design and code reviews, improve engineering rigor, and champion AI-assisted development, testing, deployment, monitoring, and incident response.

Drive new business growth for Verily’s precision health platform by prospecting, managing sales pipelines, navigating complex healthcare buying committees, presenting solutions, negotiating terms, and closing deals. The Account Executive owns relationships with small and medium pharmaceutical, biotech, medtech, and disease organization clients, collaborating with technical sales, implementation, marketing, and delivery teams to generate bookings and revenue.

Leads and scales the BDR team and pipeline generation function. Establishes processes, metrics, reporting, forecasts, outreach quality assurance, and outbound and inbound programs. Coaches, mentors, recruits, and onboards BDR talent while remaining hands-on with prospecting and sales activities. Partners with sales, marketing, product, and regional leaders to improve revenue performance, team development, and customer value.

Remote, performance-driven sales role owning the full sales cycle: outreach, discovery, demo, close. Qualify high-intent leads, position AI-powered human-centric solutions, collaborate with Marketing and CX, and hit aggressive sales targets (expectation: 12+ sales/month).

Manage the full mid-market SaaS sales cycle, including prospecting, lead qualification, discovery, outbound engagement, demonstrations, consultative selling, pipeline development, forecasting, and closing new business. Use Salesforce, Gong, Outreach, ChatGPT, and Gemini to manage opportunities, analyze calls, automate follow-ups, and conduct competitive research. Maintain accurate forecasts while consistently pursuing quota attainment and delivering a strong prospect experience.

Manages end-to-end UGC creator partnerships, including sourcing, outreach, feedback, rate negotiation, licensing, content editing, and asset organization. Collaborates with paid social teams to optimize UGC for Meta and TikTok ads using performance metrics, platform best practices, hooks, calls to action, and creative testing. Maintains creator relationships, tracks trends, and ensures content meets brand and performance objectives.

Provides technical support to customers through phone and email, manages and prioritizes support cases, tracks resolutions, and maintains customer satisfaction metrics. Supports sales, study management, marketing, and QA activities while developing expertise in Medrio’s SaaS platform and clinical research industry. The role includes structured onboarding, progressive responsibility, and collaboration with internal teams.

Develop and maintain features for a React Native VoIP mobile app, integrate native Android/iOS modules when needed, collaborate with backend engineers on APIs and real-time communications, optimize performance, debug production issues, and contribute technical insights to the product roadmap.