Top Tech Jobs & Startup Jobs in Austin, TX

Leads Bask’s entire post-sale customer experience, including onboarding, retention, expansion, renewals, customer health, and escalations. Builds and manages the Customer Success organization, establishes segmentation and operating models, develops scalable playbooks, implements tooling, and owns retention and revenue metrics. Partners with Product, Engineering, Sales, Operations, Pharmacy, and Support to represent customer needs, improve the platform, and drive adoption across enterprise and growth accounts.

Provides operational support across finance, procurement, office administration, logistics, and HR engagement. Responsibilities include vendor creation and communication, invoice and expense review, office and kitchen supplies, mail and entrance management, employee equipment logistics, travel coordination, office safety, building coordination, and employee events. Requires strong organization, attention to detail, discretion, Google Sheets proficiency, familiarity with accounting platforms, and 3–5 years of office experience.

Own Contentstack’s global agency partner strategy, build strategic relationships with major agency groups, and drive partner-sourced and partner-influenced enterprise pipeline. Develop agency-specific go-to-market messaging, offerings, enablement, and joint plays with ISVs. Position Contentstack against Adobe and Optimizely, influence CMOs and marketing leaders, represent the company in executive and market-facing events, and help build the broader partner organization.

Drive strategy and execution for a Governance, Risk, and Compliance platform. Responsibilities include customer and market analysis, product positioning, competitive intelligence, requirements prioritization, sales enablement, training, product launches, webinars, and communicating product value. The role partners with Product, Engineering, Marketing, Sales, customers, and partners globally, with emphasis on North America.

Lead Sage 100 ERP implementations, upgrades, configuration, data migration, testing, training, go-live support, troubleshooting, and optimization. Advise clients on business-process improvements, customize accounting, inventory, manufacturing, and distribution modules, and provide solution roadmaps. Coordinate with technical teams, project managers, and vendors while supporting proposals and sales activities. The role requires client-facing communication, project management, documentation, occasional travel, and at least three years of related experience.

Build and maintain Java/Spring Boot backend services and REST APIs, design relational database schemas and queries, deploy and support AWS services, troubleshoot production issues, and participate in code reviews. Collaborate with engineering, product, and QA teams while using AI-assisted development tools to accelerate learning and delivery. The role offers mentorship and growth toward independent ownership of production systems.

Serves as the primary post-sales technical contact for enterprise data center customers. Manages technical escalations, coordinates resolution across Support, Engineering, Product Management, and Professional Services, and supports deployments, updates, education, and adoption. Builds strategic success plans, conducts account reviews, identifies growth opportunities, tracks account health, and aligns customer requirements with product roadmaps. Travel of approximately 30–40% is required.

Lead global Total Rewards programs covering compensation, benefits, recognition, wellbeing, incentives, pay equity, benchmarking, and annual reward cycles. Partner with HR, Finance, Legal, and HR Technology to ensure compliant administration, improve reporting and automation, manage vendors, and support strategic initiatives such as M&A. Use market data, analytics, financial modeling, and emerging technologies to improve program effectiveness, employee experience, and business decision-making.

Develop and maintain accessible websites, web applications, SharePoint pages, templates, web parts, and digital assets. Conduct manual and automated accessibility audits, remediate HTML, CSS, JavaScript, documents, media, forms, graphics, and maps, and ensure compliance with ADA Title II, WCAG 2.1/2.2 AA, WAI-ARIA, and Section 508. Collaborate with communications, IT, content creators, and vendors while explaining accessibility requirements and supporting compliance processes.

Manage a portfolio of K-12 education customers, serving as the primary post-sales contact and driving adoption, satisfaction, renewals, retention, and account expansion. Partner with Account Executives and internal teams throughout the customer lifecycle, deliver training and enablement, resolve issues, collect feedback, analyze customer data, and manage revenue performance. Provide high-touch support to strategic school districts, including in-person visits and executive relationship management.