Top Tech Jobs & Startup Jobs in Austin, TX

Leads and supports the station engineering team, serving as a technical liaison for leadership and personnel. Installs, maintains, troubleshoots, and replaces broadcast equipment; supports live news production, transmitters, networking, wiring, and end users. Provides subject-matter expertise, emergency response, administrative budget tracking, and coaching. The role requires routine travel with the news team, physical equipment handling, and transmitter repair knowledge.

Build and operate production ML infrastructure across cloud, on-premises, GPU, edge, and disconnected environments. Own model training and serving, CI/CD, reproducibility, evaluation, observability, data pipelines, retrieval systems, and secure IL5/IL6 deployments. Support accreditation and classified environments while improving reliability, quality, and performance of LLM and ML systems.

Leads the design, integration, testing, deployment, and troubleshooting of manufacturing automation and digital manufacturing systems. Serves as system architect and technical lead across multidisciplinary teams, develops requirements and validation plans, manages suppliers, builds business cases, supports commissioning, trains manufacturing teams, and ensures quality-system compliance across global manufacturing sites.

Leads B2B customer operations teams responsible for order management, case resolution, service metrics, escalations, staffing, coaching, quality, and process improvement. Manages SLA compliance, backlog health, customer satisfaction, capacity planning, reporting, and cross-functional issue resolution. Develops employees, strengthens customer feedback processes, and improves service efficiency across commercial and strategic accounts.

Manages project accounting activities, including project setup and budgets, billing, invoicing, project closeout, progress reporting, variance investigation, cash reconciliation, audit support, vendor setup, and invoice and expense report approvals. Collaborates with project managers, sector leads, clients, vendors, and local offices while maintaining accurate financial records and reports.

Serve as an early, high-impact customer-facing teammate owning inbound support across email, chat, and calls. Use AI tools to draft responses, log bugs in Linear, maintain help center content, synthesize customer feedback into product insights, and collaborate with product and engineering to resolve and prevent issues.

Own full-cycle recruiting strategy and execution for GTM roles, including account executives, SDRs, solutions engineers, and leadership. Partner with GTM leaders to define talent profiles, build sourcing strategies, create structured assessment processes, and close exceptional candidates. Develop scalable recruiting infrastructure, improve hiring processes, and provide market-informed guidance in a high-growth SaaS environment.

Sells preventative maintenance packages, parts, service repairs, warranties, and related equipment support. Builds customer relationships through territory visits, sales calls, follow-ups, quoting, and account development. Provides limited technical support, addresses customer concerns, coordinates after-sales service, maintains CRM records, and ensures estimates meet pricing standards. The role requires strong communication, organization, negotiation, planning, customer service, and technical aptitude, along with a valid driver's license.

Owns end-to-end customer order execution, including sales order accuracy, inventory visibility, fulfillment coordination, shipment tracking, issue resolution, buyer and 3PL communication, inventory reconciliation, reporting, and EDI onboarding and troubleshooting.

Handles recurring financial operations, including RIA and TPA fee processing, payment distribution, database maintenance, revenue allocation, fee equalization, invoicing, journal entries, reconciliations, commission payments, reporting, and quality control. The role resolves advisor and third-party inquiries, coordinates custom reporting, supports system tickets, and manages multiple concurrent priorities while maintaining compliance and service quality.