Top Tech Jobs & Startup Jobs in Austin, TX

Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.

Own and scale the React Native mobile app used by ranchers to monitor and move cattle. Build and maintain Mapbox-powered maps, geospatial data flows, and reliable sync with backend and connected hardware. Focus on performance, reliability, and user experience; grow and lead a mobile team over time.

The Lead Full-Stack Engineer will drive architectural direction and development at Radius, focusing on scaling their midterm-stay marketplace and tackling complex backend, frontend, and payment systems issues, while collaborating closely with founders and customers.

The role involves managing Givebutter's commercial contracting function, negotiating agreements, advising product teams on legal matters, and building legal processes using AI tools.

As a Senior GenAI Solutions Architect, you will lead the design and implementation of generative AI applications on AWS, collaborating with clients to understand their needs and guiding project execution with a team of engineers.

Lead global analytics and metrics for Customer Experience and Disputes: set and track KPIs, modernize data infrastructure, build dashboards, manage a distributed analytics team, partner with product, sales and strategy to deliver executive insights and reporting.

Lead design, implementation, and operation of high-scale backend services in Go. Improve system reliability, performance, and observability; design API-first services; remediate bottlenecks; participate in on-call rotation; drive testing, code reviews, and cross-functional collaboration to support platform growth.

Sell Agicap to mid-market US customers by qualifying leads, running demos, closing deals, and meeting quarterly/annual targets. Build and manage a pipeline, coordinate with SDRs, provide market and product feedback, and analyze performance to improve sales outcomes.

The role involves coaching high school students in entrepreneurship, focusing on strategy, execution, and academic performance, with an emphasis on personal growth and venture development.

Provide high-volume, phone-based technical support and real-time troubleshooting for hardware, software, network, and access issues. Create and manage incidents in ServiceNow or similar ITSM tools, escalate complex problems, collaborate with internal teams, and recommend process improvements while maintaining security, data privacy, and excellent customer service in a remote workspace.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.