Top Tech Jobs & Startup Jobs in Austin, TX

Build top-of-funnel pipeline for a TMS brain-stimulation system by outbound prospecting (email, phone, LinkedIn, occasional in-person). Identify and qualify psychiatrists, clinic owners, and practices, book demos for sales, own full sales cycle through deposit collection, maintain CRM hygiene, and iterate outreach messaging.

The Staff Software Engineer will architect and implement core services and systems, provide technical leadership, and mentor engineers while focusing on scalable, high-performance software development.

Lead, hire, and scale a high-velocity new-logo sales team to meet pipeline and revenue targets. Coach AEs, manage forecasting and CRM hygiene, implement sales processes and tooling, and travel as needed to support key opportunities.

Lead resolution of critical enterprise support escalations across cloud, networking, and infrastructure. Drive root-cause analysis, influence engineering fixes, design customer architectures, define support SLAs/processes, mentor team members, and introduce tooling and practices to improve reliability and support outcomes.

Lead regional operations for virtual and brick-and-mortar contact centers (including nearshore/offshore), owning P&L, staffing, SOPs, client KPI attainment, leadership development, and cross-functional optimization. Manage large teams and subordinate managers, drive client relationships and presentations, oversee budgets and projects, and ensure operational excellence across international sites. Travel up to 50% and support remote work standards.

The Director, IT Applications will lead SAP S/4HANA implementation and optimization, manage projects and teams, aligning strategies with business goals in a regulated environment.

Lead CX operations to improve end-to-end customer experience: manage support channels and escalations, create and maintain SOPs and Notion knowledge base, establish SLAs, analyze support trends and voice-of-customer, partner with Product/Engineering/Operations, and drive process improvements and enablement.

Provide administrative and operational HR support across field locations: assist People Business Partners, manage HRIS data and reporting, handle employee lifecycle events, benefits administration, LOA/ADA tracking, respond to employee inquiries, maintain HR documentation, and support process improvements and compliance.

Lead Mercer Advisors' tax-to-wealth growth strategy, building scalable playbooks, marketing and enablement programs, and opportunity management processes to convert tax-only clients to comprehensive wealth management clients. Drive integration and activation of acquired tax practices, partner with Client Development and market leaders on pipeline, forecasting, and conversion, and own performance measurement, executive reporting, and program governance to grow revenue and AUM.

Lead a large Client Success organization to drive adoption, time-to-value, renewal and expansion. Build and scale teams, set strategy, partner cross-functionally, and drive measurable customer and business outcomes.