Top Tech Jobs & Startup Jobs in Austin, TX

Own a portfolio of mid-market and enterprise customers, driving adoption, measurable outcomes, renewals, retention, and expansion. Develop success plans, manage escalations, lead executive business reviews, and identify upsell opportunities. Partner cross-functionally with Sales, Support, Engineering, Product, and Marketing to resolve issues and improve customer experience. Use Salesforce, Planhat, analytics, automation, and AI-assisted workflows to scale impact. Mentor CSMs and improve customer success processes.

Own the product strategy and roadmap for advisor communication channels, contact center migration, live transcription, AI copilot coaching, conversation intelligence, follow-up workflows, and compliance. Define measurable outcomes, lead experimentation, and partner with engineering, data, sales, operations, and compliance to improve connection rates, advisor efficiency, and move-in rates.

Supports compensation programs, salary structures, job leveling, market pricing, pay equity, incentive plans, and regulatory compliance. Partners with HRBPs, Recruiting, and business leaders on pay recommendations, job classifications, salary surveys, and compensation analytics. Leads compensation technology improvements, prepares reports and dashboards, and contributes to broader Total Rewards and HR operations initiatives.

Manage medical device fulfillment logistics for cardiac and pulmonary rehabilitation programs. Monitor inventory, maintain records, investigate shipping and delivery issues, resolve lost, damaged, billing, and return concerns, and coordinate with carriers, warehouses, and internal teams. The role includes direct patient communication, troubleshooting fulfillment discrepancies, and escalating warehouse issues while working independently in a remote environment.

Partner with account executives to uncover customer challenges across supplier onboarding, payment validation, procurement, and Source-to-Pay processes. Translate requirements into tailored solutions, deliver product demonstrations, support technical evaluations and RFPs, and collaborate with Product and Delivery teams during handoffs. The role requires enterprise software knowledge, customer-facing communication skills, and familiarity with platforms such as Workday, Coupa, SAP Ariba, and SAP S/4HANA. Occasional industry event attendance is expected.

Performs integrated logistics support for US Coast Guard acquisition projects, including planning, scheduling, requirements analysis, milestone support, CDRL review, equipment part provisioning, and APL/AEL generation. Evaluates technical deliverables, ensures compliance with logistics directives, coordinates supportability activities, and produces technically accurate logistics and supply documentation. Requires practical Coast Guard logistics experience, NESSS proficiency, shipboard equipment knowledge, and technical writing skills.

Support production, publishing, personalization, and optimization of digital content across multiple CMS platforms. Build responsive, component-based experiences, run A/B tests and experiments, and collaborate with developers, UX, SEO, analytics, and legal to ensure accessibility, SEO, analytics, and governance compliance during site migrations and modernization.

Leads complex, high-risk employee relations investigations across a multi-state charter school network. Advises leaders on performance, terminations, conflict resolution, and workplace culture; ensures employment-law and student-safety compliance; oversees mandatory training, personnel records, audits, regulatory responses, and authorizer reporting. The role also identifies systemic concerns, recommends corrective actions, coaches leaders, and mediates sensitive workplace disputes. Travel of up to 25% is required for campus investigations and leadership workshops.

Design, develop, maintain, and customize Guidewire ClaimCenter solutions. Reverse engineer legacy codebases, integrate ClaimCenter with external systems through SOAP and REST APIs, and ensure scalability, performance, and reliability. Troubleshoot complex technical issues, contribute to upgrades and migrations, and collaborate with business analysts, architects, and developers. The role requires strong Guidewire, Java, Spring Boot, Gosu, data model, and integration expertise, with DevOps, cloud, and front-end experience preferred.

Own the full sales cycle for new healthcare provider accounts, including prospecting, discovery, product demonstrations, negotiation, and closing. Build and manage pipeline, maintain accurate forecasts, meet revenue targets, and develop business cases for complex healthcare purchases. Collaborate with marketing, sales development, and product teams, attend industry events, and provide market feedback. The role is remote and focuses on selling to musculoskeletal provider groups and specialty clinics.