Top Tech Jobs & Startup Jobs in Austin, TX

The VP of Technical Services will lead Customer Education, Professional Services, and Technical Support teams to enhance customer enablement and deliver AI-powered services at CaptivateIQ.

Manage daily sales floor operations, desk deals, control pricing, coach and hold sales team accountable, partner with F&I, ensure CRM compliance, manage inventory, run huddles, support promotions, and resolve customer escalations to drive volume, gross, and customer experience.

Own internal IT and endpoint operations: administer Microsoft 365 GCC High/Entra ID, manage and image Windows and macOS endpoints, run onboarding/offboarding, maintain UniFi network, troubleshoot hardware/software/network issues, manage company tools and documentation, and automate sysadmin tasks with AI workflows.

Provide toll technology and policy planning, implementation and operations oversight across the toll revenue collection lifecycle. Advise clients and HNTB offices from current-state assessment through concept of operations, procurement, implementation, testing, and operations. Lead technical tasks, manage SMEs, produce deliverables and reports, support pursuits, ensure quality control, and maintain direct client communication.

Handle high-volume outreach and qualify prospective clients for legal services. Conduct initial consultations, schedule attorney appointments, manage CRM data entry and reporting, and meet sales targets while delivering excellent customer service.

Manage and grow SLED-focused channel partnerships for Enterprise PKI and IoT, recruit and enable partners, drive pipeline and revenue, lead joint business planning, support deal closures, coordinate marketing and enablement, and report forecasts and performance.

Participate in formal and hands-on training to learn electrical distribution and Graybar sales processes. Develop product knowledge across electrical, communications, and security equipment. Rotate through sales, logistics, customer service, transactional, and project areas to prepare for transition into a sales role.

Senior individual contributor who designs, develops, and executes compensation programs (base pay, incentives, equity). Advises HR and business leaders, builds analytical models and executive reports, leads benchmarking and pay equity analyses, ensures regulatory compliance, partners with Talent Acquisition, HRIS, Finance, and Legal, and drives compensation cycle administration and process improvements.

Conduct consultative, discovery-focused sales conversations with prospects interested in real estate investing education. Uncover goals, challenges, and financial aspirations, build trust, create certainty about program fit, convert qualified appointments into enrolled clients, and consistently hit revenue targets while delivering an exceptional prospect experience.

Manage a book of existing self-serve and enterprise customers as primary post-go-live contact. Drive adoption, monitor account health, conduct check-ins, support onboarding, coordinate escalations, identify retention and expansion opportunities, and collaborate with Sales, Support, Billing, Implementation, and Technical teams to maximize customer value and revenue.